Frequently Asked Questions

Where is Camping Kautenbach located, and what are its GPS coordinates?
Camping Kautenbach is located at 3 An der Weierbach, L-9663 Kautenbach, Luxembourg. Its GPS coordinates are N 49° 57′ 15.51″, E 6° 01′ 31.24″.
How can I make a reservation?
Use the “Zoek en boek” (Search and Book) feature on the website or contact the campsite directly by phone or email.
Which sports and games can I play on the campsite?
Guests can play volleyball, football, table tennis, and pool, ensuring activities for both adults and children.
What activities are available for children?
Children can enjoy two playgrounds, explore the brook, play in the surrounding forest, and join various sports activities.
Is Camping Kautenbach suitable for backpackers, and what facilities does the Backpacker Field provide (e.g., communal gas stove)?
Yes. Camping Kautenbach has a dedicated Backpacker Field for travellers arriving on foot. Each numbered spot in the shared grassy area accommodates one person with a small tent, provides full access to all campsite facilities, and even includes a communal gas stove so you can prepare simple meals without carrying your own cooker. Check-in for backpackers runs from 13:00 to 20:00, offering a convenient, budget-friendly option for solo adventurers.
Is the campsite biker friendly?
Yes, Camping Kautenbach highlights its biker-friendly approach, welcoming guests who travel by motorcycle.
What accommodation types does Camping Kautenbach offer and what makes the campsite unique?
Camping Kautenbach is a family campsite in the Luxembourg Ardennes offering spacious camping pitches beside a brook as well as rental options such as fully equipped safari tents, cosy Pods, and wooden cabins. The campsite stands out for its quiet, natural setting, sustainable operations, family-oriented facilities, and direct access to Luxembourg’s forests, rocks, and waterways.
Are there castles near Camping Kautenbach?
Luxembourg is known for its many unique castles built from regional stone, and several can be visited from the campsite.
Are nearby cities easy to visit?
The campsite promotes trips to charming villages as well as the capital city of Luxembourg, giving guests several urban sightseeing options.
Which languages are supported on the website?
The website is available in Dutch, English, German, and French.
How can I contact Camping Kautenbach?
You can call +352 95 03 03 or email info@campingkautenbach.lu.
Is an online price list available, and where can I view it in English, French or German?
Yes. A detailed price list is available online: the English version is listed under the "Price list" section of the website, while the French and German versions can be viewed at https://www.campingkautenbach.lu/fr/liste-de-prix and https://www.campingkautenbach.lu/de/preisliste respectively.
Is an online map of the campsite available?
Yes, you can view the campsite layout through the 'Plattegrond' (map) section of the website.
Is complimentary Wi-Fi available throughout the campsite, what are the access hours, and are there indoor common areas or co-working spaces for guests who need to work remotely?
Yes. Complimentary Wi-Fi is available across the entire campsite, including common areas, from 08:00 to 20:00 each day. The network is automatically deactivated outside these hours, and no paid options or special arrangements are offered for access before 08:00 or after 20:00. While you can connect from your own pitch or any other outdoor seating area, Camping Kautenbach does not provide dedicated indoor common areas or co-working spaces, so guests who wish to work remotely should plan to do so from their own accommodation.
Which payment methods are accepted for reservations and on-site purchases at Camping Kautenbach, and can guests pay using contactless mobile services such as Apple Pay or Google Pay?
Reservations can be paid by bank transfer, PayPal, or Pay.nl. On site, payments are accepted by credit card, cash, and contactless mobile payment methods such as Apple Pay and Google Pay.
Are campfires or barbecues permitted at Camping Kautenbach, and are there any temporary restrictions during periods of drought or high fire risk?
Campfires and barbecues are permitted for guests, but all fires must be contained within a designated fire pit to ensure safety. Guests can rent or purchase fire pits on-site, while barbecues and barbecue grills are available for purchase only. During drought conditions or times of elevated fire risk, all open fires are prohibited; guests are notified of any temporary ban via the campsite app and through prominent notices displayed around the grounds.
Does Camping Kautenbach have a swimming pool, and where can guests find nearby indoor swimming or wellness facilities?
Camping Kautenbach does not have an on-site swimming pool, but guests can cool off in the River Clerve that flows directly through the campsite. If you prefer an indoor pool or spa, you can visit AquaNat'Our in Hosingen, a leisure complex with swimming pools, a sauna area and fitness facilities located within easy driving distance of the campsite.
Do camping pitches include 10-amp electricity hook-ups with nearby water points, and what does optional electricity cost on the small pitches where it isn’t included?
Yes. All camping pitches have a nearby water point and a 230-V / 10-amp electricity hook-up. On standard and riverside pitches this is generally included in the pitch price with no usage limits. On the smaller pitches, electricity can be added as an optional extra at €7 per night. Please note that high-load devices—such as electric vehicles—may not be connected to the campsite’s power network.
What are the check-in and check-out times at Camping Kautenbach, and what should I do if I arrive after 20:00?
Check-in for camping pitches starts at 13:00 and must be completed by 20:00, with check-out required by 11:00. For rental accommodations—including wooden Pods, log cabins, safari tents and the dedicated motorhome pitches—check-in begins at 14:30 and is possible until 20:00; check-out must be completed by 10:30. No predefined late-arrival facilities are available after 20:00. Guests who anticipate arriving later should telephone the reception in advance so that an appropriate solution can be arranged.
Which annual festivals or cultural events are held near Camping Kautenbach?
The Éislek region hosts several well-known events, including the Festival of the Gnomes in Ettelbruck (May), Geenzefest in Wiltz (late May), the Open-air Art Festival in Lellingen (June), the Wiltz Festival of performing arts (late June–early July), the Agricultural Fair in Ettelbruck (early July), and the Veiner Nëssmoort nut market in Vianden on the second Sunday of October.
What dining options are available in the surrounding area outside the campsite?
Nearby choices include Bistro Holler in Holler, Brasserie & Restaurant Beim Louis and Café Beim Frank in Diekirch, Charly’s Bar at Leweck Resort in Lipperscheid, Dikkricher Stuff in Diekirch, Lounge352 in Clervaux, Rhino Sports’ Bar in Clervaux, and SENSA Restaurant & Lounge Bar in Weiswampach.
Where can I buy local products or souvenirs close to the campsite?
Regional specialty shops include Peters Candle Factory in Heiderscheid, Sauerbuttik farm shop in Erpeldange-sur-Sûre, the Téi vum Séi herbal-tea manufactory in Gruemelscheid, and the Ëm de Séi a méi shop in Esch-sur-Sûre, all offering locally produced items and gifts.
What is Camping Kautenbach’s cancellation or modification policy for reservations?
Camping Kautenbach does not provide its own cancellation insurance. Guests who wish to be covered may purchase optional cancellation insurance through the campsite’s partner, RecreatieVerzekeringen (www.recreatieverzekeringen.nl; info@nl.recreatieverzekeringen.nl).
Are there designated quiet hours at Camping Kautenbach, and are any additional midday quiet periods enforced?
Yes. Camping Kautenbach enforces night-time quiet hours from 22:00 to 07:30. No separate midday quiet period is imposed; only the established night-time quiet hours apply.
Does Camping Kautenbach provide electric vehicle charging points on site or nearby, and are there any plans to install chargers in the future?
Camping Kautenbach currently has no electric-vehicle charging facilities on site, and no installation date has been set for adding dedicated chargers. Guests who need to recharge can use the nearest public charging station at Kautenbach train station, approximately 1.5 km from the campsite. Should this situation change, the campsite will announce any future on-site charging options in due course.
Can guests rent sports equipment—such as bicycles, kayaks, or fishing gear—directly at Camping Kautenbach, and what are the rental fees or conditions?
The campsite does not rent or sell sports equipment of any kind, including bicycles, kayaks, or fishing gear. Guests can purchase the required fishing permits on site but must obtain any equipment elsewhere. For bicycles or kayaks, you can rent them from Rentabike Ardennes in Wiltz; further information is available at https://www.wiltz.lu/fr/vie-locale/mobilite-transports/rentabike-ardennes.
Is there a minimum stay requirement during peak season or for specific accommodation types?
Yes, a minimum stay is required. For full details, please consult the reservation terms at https://www.campingkautenbach.lu/en/price-list.
Are the rental accommodations equipped with heating or air-conditioning, and is bedding included or available for hire?
All rental accommodations include heating, except for the safari tents, which are not heated. None of the rental accommodations are equipped with air-conditioning. For additional details, please visit the accommodations section of the website.
Are day visitors allowed at Camping Kautenbach, and where can they park?
Day visitors are welcome on the campsite between 10:00 and 20:00. No registration or entry fee is required. Daytime visitors may park in front of the entrance. To maintain campground tranquility, visitor access is permitted only until approximately 8:00 p.m.
Is there an on-site grocery shop at Camping Kautenbach, what products does it stock, does it provide a daily bread/pastry service, and what are its opening hours in high and low season?
Yes. Camping Kautenbach has a small on-site grocery shop where you can pick up everyday necessities such as food, drinks, sweets, basic drugstore items, essential camping supplies and toys. A daily bread and pastry service lets you pre-order fresh rolls and croissants for collection the following morning. Opening hours • High season: 08:00–11:30 and 16:00–19:00 • Low season: 08:00–11:30 Outside these times you can still purchase a limited selection of items from the mini-shop whenever reception is open.
Are organised entertainment or activity programmes for children offered during school holidays or peak season?
No organised entertainment or activity programmes for children are offered during school holidays or peak season.
What are the vehicle and pedestrian access rules between 22:00 and 08:00 when the entrance barrier is closed, and how is the campsite secured?
A front-entrance barrier secures the campsite overnight. Between 22:00 and 08:00 no vehicles may enter, although you may drive out at any time if necessary (for example, in an emergency). Guests who return during these hours should park outside the entrance and walk to their accommodation; pedestrian access remains possible at all times. The barrier minimises noise and traffic while helping to keep the campsite safe for everyone.
Which camping pitch categories are available, what are their respective sizes, and are there vehicle size limits?
Small pitches accommodate up to 45 m². Standard pitches permit up to 120 m², and standard pitches near the river are limited to 110 m². Motorhomes must not exceed 3.30 m in height or 8.5 m in length.
Does Camping Kautenbach offer secure lockers or a safe deposit service for valuables?
Yes. Camping Kautenbach provides secure lockers near the backpackers' field for storing valuables.
How far is the Kautenbach train station from Camping Kautenbach?
Kautenbach train station is located approximately 1.5 km from the campsite, giving guests convenient access to regional public transport and nearby attractions.
Are recycling or waste-sorting facilities provided on the campsite, and how should guests dispose of their rubbish?
The campsite provides waste-sorting facilities. Guests are required to separate cardboard, plastic, metal, Tetrapak, and general waste before disposal.
Can I hike or cycle from Camping Kautenbach, and which marked routes are available nearby?
Yes. Numerous scenic hiking and cycling routes start in the immediate vicinity of Camping Kautenbach, taking you through rocks, forests and riverside paths. Way-marked trails you can explore include: • Éislek Path Kautenbach – 14.44 km, about 5 h, difficult • Nat'Our Route 6 – 17.27 km, about 5 h 20 min, medium • Éislek Pad Asselborn – 7.54 km, 2 h, medium • Éislek Pad Boulaide – 11.54 km, 3 h 35 min, medium • Éislek Pad Bourscheid – 14.81 km, 5 h 05 min, difficult • Éislek Pad Vianden – 9.25 km, 3 h 15 min, medium
What sanitary facilities are available at Camping Kautenbach, and do they include baby-changing areas or baby baths?
Camping Kautenbach provides four comfortable, well-maintained sanitary blocks equipped with toilets, hot showers and four separate washing-up areas. Three of the four blocks include baby-changing areas / family bathrooms, and two of those blocks also feature dedicated baby baths for bathing infants and small children.
Are there any local breweries near Camping Kautenbach that I can visit?
Yes. Beer lovers can head to Den Heischter in Heiderscheid and the Ourdall Brewery in Heinerscheid, both situated in the Éislek region and reachable within a short drive from the campsite.
Which nearby farms or farm shops offer regional products that guests can visit?
Regional produce is available at several farms close to the campsite: the Educational farm Um Knapphaff in Knaphoscheid, Haff Ditgesbach’s "De Buttek" farm shop in Ettelbrück, Kaeshaff in Hoscheid-Dickt (Demeter milk, meat, vegetables and honey) and Meyrishaff in Bastendorf, which also has a 24-hour vending machine. All can be reached by car from Camping Kautenbach.
Is there a weekly market near Camping Kautenbach for purchasing fresh goods?
Yes. Ettelbruck hosts the Weekly Market of Ettelbruck on Grand-Rue (L-9050 Ettelbruck). The market is easily reached from the campsite and features a range of stalls for visitors.
Where can I find a single shop that sells both local products and everyday essentials close to the campsite?
The Buttik vum Séi in Heiderscheid (4, Am Clemensbongert, L-9158 Heiderscheid) offers a wide selection of Upper Sûre Nature Park products along with general groceries and daily necessities.
Which nearby museum showcases the history of wool processing in the region?
The Ancient Cloth Factory "Duch vum Séi" at the Öewersauer Nature Park Centre (15, Route de Lultzhausen, L-9650 Esch-sur-Sûre) presents restored machinery, exhibits on wool weaving, and a regional souvenir shop.
Which World War II heritage sites can I visit near Camping Kautenbach?
History enthusiasts can drive to the Airmen’s Monument in Maulusmühle, where aircraft wreckage from the Battle of the Bulge is on display, and to the Anti-tank Gun 43 relics at the Houfëls viewpoint near Boulaide. Both memorial sites lie within the Éislek region and are easily reached by car from the campsite.
Can I book guided tours or hikes to nearby towns, castles, museums, and scenic trails from Camping Kautenbach?
Yes. Visit Éislek offers a full programme of guided activities led by local experts—including walking tours of regional towns, castles and museums, as well as guided hikes on the area’s scenic trails. You can browse the schedule online, reserve your place in advance, and then travel from Camping Kautenbach to the designated meeting points of your chosen tour.
Which nearby restaurants are known for serving dishes made with regional Éislek products?
For authentic local cuisine, consider Beim Bertchen in Wahlhausen, Bistro Sënnesräich in Lullange, Dikkricher Stuff in Diekirch, Restaurant Am'Our in Eisenbach, Restaurant Aux Tanneries de Wiltz, Restaurant Comte Godefroy in Esch-sur-Sûre, La Table de Clervaux, Restaurant Madeleine in Marnach, Robbesscheier in Munshausen and Restaurant St. Fiacre in Bourscheid. These eateries emphasise regional ingredients and some carry the “Sou schmaacht Lëtzebuerg” label.
Where can I find information on upcoming events and festivals in the Éislek region during my stay?
The ‘All events in Éislek’ calendar on the Visit Éislek website lists more than 150 forthcoming cultural, musical, and market events throughout the region.
Where can I purchase detailed hiking maps for the Éislek region?
Visit Éislek’s online shop sells official hiking maps that display all regional trails together with their difficulty ratings and topographical profiles. You can order the maps online before or during your stay.
Which long-distance hiking trail passes close to Camping Kautenbach?
The Escapardenne route—made up of the Lee Trail and the Éislek Trail—runs through the Ardennes between Luxembourg and Belgium and can be accessed in the vicinity of Camping Kautenbach.
Does Camping Kautenbach offer seasonal or long-term pitches, what is included in the arrangement, and where are these pitches located on the campsite?
Yes. Seasonal pitches are available between 1 April and 31 October for €1,250. The price covers the site rental for seven months, overnight stays for household family members (max. two generations), use of all sanitary and campsite facilities, and hot- and cold-water consumption; electricity (€6 per night) and accommodation for additional guests are not included. Seasonal pitches are situated on several plots between pitch numbers 96 and 234, as shown on the campsite map.
Is there a library where guests can borrow books or games?
Yes. Camping Kautenbach offers a small on-site library where visitors may borrow books, puzzles, and games during their stay.
Does Camping Kautenbach provide footballs and volleyballs, or must guests bring their own sports equipment?
The campsite supplies footballs and volleyballs that guests can use on the sports field at no extra charge.
Is there a table-football (foosball) game available for guests to play?
Yes. The Sports & Games area includes a table-football setup that guests may enjoy during their stay.
What amenities are included in the log cabins, and is running water available during winter?
Both Log Cabin M and Log Cabin L sleep up to four people and come with made-up beds, electricity, lighting, heating, indoor and outdoor seating, complimentary Wi-Fi from 08:00 to 20:00, and cold running water outside the frost period. Running cold water is turned off during freezing conditions. Log Cabin L additionally features a fully equipped kitchenette with utensils, fridge, microwave, Senseo coffee machine, kettle, and a four-burner gas stove, whereas Log Cabin M has no built-in kitchen. Kitchen and bath linen are not provided in either cabin.
Are pets or dogs allowed at Camping Kautenbach, what restrictions or fees apply, and are there any breed or size limits?
Pets are welcome at Camping Kautenbach, except in the log cabins. A fee of €4.50 per pet, per day applies, and a maximum of two dogs are allowed per pitch. Dogs must be kept on a leash at all times, the leash may not extend beyond the pitch, and dogs must be walked outside the campsite. They may not be left alone in tents or caravans. Dogs are not permitted in the log cabins, sports field, shop, toilets, playgrounds, or on the bouncy castle, but they are welcome inside the bistro and may exercise on the open field directly in front of the campsite. There are no breed or size restrictions— all well-behaved dogs are welcome provided the standard leash rules are followed.
How many dedicated motorhome pitches does Camping Kautenbach offer, where are they located, what amenities do they include, and are double-axle vehicles permitted?
Camping Kautenbach provides eight dedicated motorhome pitches. Most are situated in the central area for easy access, while several newer pitches lie directly beside the River Clerve for a waterfront option. Each reinforced pitch is reserved exclusively for self-contained motorhomes or camper vans—tents, caravans, or other accommodation types may not use them—and accommodates up to two people. The standing surface is hard, paved or half grass-tile with an adjoining grassy sitting area. Amenities include a nearby chemical-toilet disposal point, a 230-V electricity hook-up with power already included in the price, and complimentary Wi-Fi from 08:00 to 20:00. Vehicle restrictions: only single-axle motorhomes or camper vans up to about 8 m in length and 4,000 kg in weight may use these pitches; double-axle vehicles are not permitted. Check-in is possible between 13:00 and 20:00.
Are dogs allowed in the wooden Pods, and is there an extra charge?
Yes. Dogs can be added as an optional extra when booking a wooden Pod, and the standard pet fee of €4.50 per dog, per day applies.
Is there a bouncy castle for children at Camping Kautenbach, and are there any age or height restrictions for using it?
Yes. A bouncy castle is available on the campsite for children’s play (dogs are not permitted on it). It may be used by children of any age or height; no specific restrictions apply.
Can guests play Homeball on the campsite, and is equipment provided?
Yes. The Sports & Games area includes a Homeball setup, and all necessary equipment is supplied free of charge.
What amenities are included in the Safari tents, and are dogs allowed?
Both Safari Tent L and Safari Tent XL feature a fully equipped kitchen with fridge, microwave, Senseo coffee machine, kettle and 4-burner gas cooker, box-spring beds with additional bunk beds, and complimentary Wi-Fi from 08:00 to 20:00. Guests may bring up to two dogs per tent for €4.50 per dog, per night.
Are the sanitary facilities heated for use in cooler weather?
Yes. Camping Kautenbach’s sanitary blocks are heated, providing warm and comfortable washrooms even during colder periods of the year.
How many camping pitches are located directly beside the river?
Camping Kautenbach offers approximately 47 waterfront pitches where guests can set up their tent or caravan right next to the stream.
May I place a small fence or sheep net around my pitch for my dog?
Yes. Dog owners are allowed to place a sheep net around their pitch to create a safe area for their pet.
What laundry facilities are available at Camping Kautenbach, what do they cost, and when can guests use them?
Camping Kautenbach’s self-service launderette is open 24 hours a day and contains two washing machines and two dryers. Each washing or drying cycle costs €5 and is paid for at the on-site terminal (card payments only).
Do I need to bring my own bedding when staying in a wooden Pod?
Yes. Guests should bring their own sleeping bags or bedding when staying in a wooden Pod, as linen is not supplied.
What deposit or payment schedule applies when I confirm a booking?
For camping pitch bookings of one week or longer, a 25 % deposit is due at the time of confirmation and the balance must be paid at least five working days before arrival. For rental accommodations the deposit is 50 %, with the remaining amount also due five working days before arrival. Stays of less than one week and bookings made within 15 days of arrival must be paid in full immediately.
When is the campsite reception desk open (low and high season)?
Reception is open daily from 09:00–12:00 and 13:00–17:30 in low season, and from 09:00–12:00 and 13:00–19:00 in high season. On certain peak-season days the afternoon session may be extended until 20:00; please confirm the exact closing time on arrival.
On which days is the bistro closed, and how does its schedule change through the year?
The campsite bistro operates from early spring to late autumn but is closed every Tuesday and opens only on a limited basis during the winter season. Exact daily opening and closing times vary by season and will be confirmed upon arrival.
During which months can I book Safari Tents L and XL at Camping Kautenbach?
Both Safari Tent L and Safari Tent XL are available for rent each year from 15 May to 15 September.
Does Camping Kautenbach offer a special spring camping arrangement, and how does it work?
Yes. From Easter until 30 June the Spring Camping offer lets you park your caravan once and leave it on site between visits. You pay only the normal nightly pitch rate for the nights you actually stay, with a minimum of six nights per month. Contact the campsite to book or obtain further details.
Can I arrange my tent or caravan in any layout on the camping pitch?
Yes. Both standard and riverside pitches allow free choice of pitch configuration, so you may position your equipment in the layout that best suits your needs.
Where can I exercise my dog while staying at the campsite?
Dogs may be exercised on the field located directly in front of the campsite; they must remain on a leash and be walked outside the campsite for regular walks.
Is firewood or charcoal available for purchase on-site for campfires and barbecues, and what are the prices?
Yes. Bundles of firewood and bags of barbecue charcoal are sold in both the main shop and the mini-shop on the campsite. Current prices are displayed at the point of sale; please check in the shop or ask at reception for the latest rates.
Does Camping Kautenbach accept discount cards such as ACSI, CampingCard, or other membership programmes that offer reduced rates?
No.
What is the maximum number of people allowed per camping pitch, and are there additional fees for extra occupants?
Max. 6 persons per camping pitch. For each person we charge 11€ per night.
Can guests hire additional equipment such as refrigerators, freezers, or cooling blocks on-site?
No.
Are Camping Kautenbach’s sanitary blocks, rental accommodations, and common facilities accessible for guests with reduced mobility or wheelchair users?
Two of the four sanitary blocks are specially equipped for guests with reduced mobility, providing accessible toilets and washrooms. All on-site common facilities—including the bistro, grocery shop, reception area, and other shared spaces—are fully wheelchair-accessible via step-free entrances. Please note, however, that every rental accommodation has at least one stair because of occasional flooding risk, so none of the cabins, pods or safari tents are wheelchair-accessible.
Are the campsite’s toilets, hot showers and washing-up areas free to use, or do guests need to purchase tokens?
No. All four sanitary blocks—including toilets, hot showers, washing-up sinks and baby facilities—are free of charge for campsite guests.
How many chemical toilet dumping sites are there on the campsite, and what facilities does the motorhome service station offer?
The campsite provides three chemical-toilet dumping sites spread across the grounds, so motorhome and caravan users never have far to walk to empty their tanks. In addition, a dedicated motorhome service station is available throughout your stay; it includes free outdoor grey-water disposal and fresh-water refill points.
Does the bistro serve local beers or speciality drinks?
Yes. The cosy bistro offers local beer on tap and stocks around 20 different types of whiskey alongside its regular drinks menu.
Where can I book a panoramic covered-wagon ride near Camping Kautenbach, and what does it cost?
Panoramic covered-wagon rides through the Ösling countryside can be booked via info@museebinsfeld.lu. Each trip lasts one hour, carries up to 20 people, and costs €5 per person (minimum charge €60) plus a €50 driver fee.
How much does an AquaNat’Our sauna ticket cost, and does it include swimming-pool access?
Yes. Any sauna ticket automatically grants access to the swimming and leisure pool. A 3-hour sauna pass costs €23.50 for adults and €11.00 for children aged 6–16, while a full-day sauna ticket costs €27.50 for adults and €16.00 for children.
Does AquaNat'Our offer baby-swimming classes, and what do they cost?
Yes. AquaNat'Our runs Baby Swimming Courses for infants aged 10–20 months. A 10-session pass costs €189 for the first and second course and €169 from the third course onward. To register, contact +352 245 199 00 or info@aquanatour.lu.
Which children’s swimming courses are available at AquaNat’Our, and what does the Bambini course cover?
AquaNat’Our offers several age-specific swimming courses for children: • “Natation tout-petits” for toddlers aged 20 months–5 years. • Children’s Swimming Course for ages 5–10 years (10 × 45 min, €159). • Bambini Swimming Course for ages 5–12 years (10 × 45 min, €149). The Bambini course is designed for children who have completed the basic lessons and can already stay afloat. It concentrates on refining and perfecting their breaststroke technique in a friendly group setting, helping young swimmers gain confidence and improve overall coordination in the water.
What are light-therapy sessions at AquaNat’Our, how long do they last, what do they cost, and what benefits do they offer? Are package deals available?
Each light-therapy treatment lasts between 5 and 15 minutes and costs €11 per session. Guests planning multiple visits can purchase a 10-session pass for €99, which may also be added as an option to an AquaNat’Our fitness membership. The red-light technology delivers a natural-looking tan with minimal UV exposure while stimulating collagen, elastin and hyaluronic-acid production. This helps to smooth wrinkles, refine pores and improve overall skin texture for all skin types.
Can I celebrate my child’s birthday at the AquaNat’Our pool bistro?
Yes. The AquaNat’Our pool bistro hosts children’s birthday parties and provides a special birthday menu; contact AquaNat’Our in advance to make arrangements.
Which swimming pools and water features are available at AquaNat’Our, and what are their temperatures?
AquaNat’Our offers a 12.5 × 25 m lap pool at 28 °C with an adjustable floor, an 8 × 12.5 m teaching pool at 33 °C, a 16 °C cold-water pool, and a 36 °C warm pool equipped with bubble loungers, massage jets and neck showers.
Does AquaNat’Our have diving facilities, and what heights are available?
Yes. The sports pool includes a 1 m springboard and a 3 m diving platform for guests who enjoy jumping and diving.
What are the opening hours of the AquaNat’Our pool bistro and sauna bar?
Both the pool bistro and the sauna bar are open Tuesday–Sunday from 10:00 to 20:00 and are closed on Mondays.
When is Restaurant-Pizzeria Montallegro at AquaNat’Our open for lunch and dinner?
Restaurant-Pizzeria Montallegro serves lunch from 12:00 to 14:30 and dinner from 17:30 to 21:00, Tuesday to Sunday. It is closed on Mondays.
Which land-based fitness classes can I attend at AquaNat’Our?
AquaNat’Our schedules several studio classes, including Pilates, Backfit, Forever Fit and Yoga, all bookable in 10-session passes or as individual sessions.
How are the swimming pools at AquaNat’Our heated in an environmentally friendly way?
The pool and utility water are heated with biogas produced on-site from organic waste supplied by local farmers, minimising fossil-fuel use.
Which membership durations are offered for AquaNat’Our fitness subscriptions?
AquaNat’Our fitness subscriptions can be taken out for 3-month, 6-month, 12-month, or 24-month periods.
Does AquaNat’Our grant discounts on memberships or admission for students, partners, or guests with disabilities, and does a carer enter free of charge?
Yes. AquaNat’Our offers several concession rates: • Students benefit from reduced prices on memberships and admissions (ask reception for current rates). • Partners who join together can receive a combined discount on memberships. • Guests presenting an A or B disability card receive a 20 % reduction on the standard admission price. If the guest holds a C disability card or pink card indicating that constant assistance is required, one accompanying person is admitted free of charge.
Can AquaNat’Our Aktiv fitness members add sauna access or light-therapy sessions to their membership, and are discounted rates available?
Yes. Aktiv fitness members can extend their membership with optional upgrades: unlimited sauna access and a Light-Therapy add-on that allows up to two sessions per week. Both upgrades are offered at special member rates—please ask reception for the current prices.
Does AquaNat’Our sell multi-session passes for the sauna, and what are the prices?
Yes. AquaNat’Our offers 10-session sauna passes: €211.50 for visits limited to 3 hours and €249.00 for full-day visits.
Can I rent towels or bathrobes at AquaNat’Our, and how much do they cost?
Yes. A towel costs €5, a bathrobe €7, and a blanket €5. Combination packages are available: towel + bathrobe for €10 or towel + bathrobe + blanket for €15.
Do guests receive free admission on their birthday at AquaNat’Our, and for which areas?
Yes. Upon presenting a valid ID at reception on the day of their birthday, guests enjoy: • 3 hours of free SAUNA admission – this ticket automatically includes access to all swimming and leisure pools. • Alternatively, if you prefer to visit only the pools, you may choose 2 hours of free admission to the swimming and leisure pool instead.
Does AquaNat’Our offer prenatal gymnastics classes for expectant mothers?
Yes. AquaNat’Our schedules a Prenatal Gymnastics course that uses gentle exercises to relax the body and strengthen the bond with your baby. Expectant mothers can book the class online via the Course Overview or at reception.
Which adult aqua-fitness classes can I join at AquaNat’Our?
Adult guests can book Aquajogging (deep-water running with a buoyancy belt) and Hydropower (intensive, full-body workouts that burn fat, build muscle and improve endurance). Both classes can be reserved individually or with a 10-class pass through the online Course Overview.
What sustainability measures has AquaNat’Our implemented to minimise environmental impact, including its eco-friendly pool disinfection methods?
AquaNat’Our replaces conventional chlorine granules with salt tablets and uses a modern Bremag system that recycles up to 80 % of the pool water, sharply reducing chemical consumption. In addition, the centre relies on eco-friendly cleaning agents and paper products, minimises waste through the use of microfiber towels, and cooperates with local recycling partners to further lessen its environmental footprint.
What features does the AquaNat’Our app provide for members?
The AquaNat’Our app lets members manage personal data and goals, track training progress, view current offers, join challenges, book courses and check class schedules directly from their smartphone.
How can I book a course or obtain more information about classes at AquaNat’Our?
Courses can be booked quickly online via the Course Overview and Registration pages, or by contacting AquaNat’Our on +352 245 199 00 or info@aquanatour.lu.
What values and prices do the AquaNat’Our VIP cards offer, and can they be used for subscriptions?
VIP cards are available in four tiers: Bronze (€100 load, €105 value), Silver (€200 load, €220 value), Gold (€300 load, €345 value) and Platinum (€500 load, €600 value). VIP cards cannot be used to pay for pool, sauna or fitness subscriptions; they are valid only for other on-site purchases.
Does an AquaNat’Our Aktiv fitness membership include free access to the swimming pool?
Yes. Aktiv members enjoy unlimited, complimentary use of the AquaNat’Our swimming and leisure pool as part of their fitness subscription.
When is the Swimming for Toddlers Course I (20 months–3 years) held at AquaNat’Our?
Course I sessions run on Wednesdays from 16:45 – 17:15 and on Saturdays from 09:05 – 09:35 and 12:00 – 12:30. A parent accompanies the child during each class.
Where is AquaNat’Our located, how do I reach it by road, and how can I contact the centre?
AquaNat’Our is situated at 1A, Parc, 9836 Hosingen, Luxembourg, directly on the N7 (E421) main road roughly midway between Clervaux, Wiltz and Vianden. For enquiries, call +352 245 199 00 or email info@aquanatour.lu.
Where can I find the current sauna infusion schedule at AquaNat’Our?
The latest infusion times are published online on the AquaNat’Our website under the ‘Sauna Infusion Schedule’ section.
What items are available in the AquaNat’Our swimwear shop, and can I rent or purchase essentials like swimwear, towels, or goggles if I forget my own?
The AquaNat’Our swimwear shop stocks flotation aids, water toys, swim diapers, wellness items such as bath salts and scrubs, plus various comfort products and gifts. Visitors who forget something can also purchase replacement swimwear, towels, or goggles on site. Please note that all items are for sale only; rental options are not available.
On which dates will AquaNat’Our be closed in 2026 due to public holidays or maintenance, and when will it reopen after the September maintenance period?
AquaNat’Our will be closed on the following dates in 2026: • 23 June 2026 – National Holiday • 31 August – 13 September 2026 – Annual maintenance closure • 1 November 2026 – All Saints’ Day • 24 – 25 December 2026 – Christmas Eve & Christmas Day • 31 December 2026 – New Year’s Eve (closes from 16:00) After the annual maintenance period, all areas reopen at their normal hours on 14 September 2026. The complex also reopens after the year-end holidays on 2 January 2027.
Does AquaNat’Our offer postnatal gymnastics classes for new mothers?
Yes. AquaNat’Our lists a Postnatal Gymnastics programme available as a 10-class package. You can book the course online or directly at the reception desk.
Is there a dedicated weight-loss programme at AquaNat’Our, and what is it called?
Yes. AquaNat’Our offers the Myline® weight-loss programme, which applies modern nutritional and behavioural science to help participants establish sustainable, healthy habits without strict dieting.
What does the Jentschura® alkaline programme at AquaNat’Our involve?
The Jentschura® alkaline programme lets guests book a professional acid-base check and access a curated range of Jentschura® products designed to restore a healthy acid-base balance.
What benefits does the Ayurvedic Baby Massage course at AquaNat’Our offer?
The class activates all of a baby’s senses, reduces crying and restlessness, strengthens muscles and motor skills, supports immune and digestive functions, and can improve sleep patterns while deepening the parent–child bond.
Which multi-class cards are available for studio, aqua, and gymnastics sessions at AquaNat’Our?
AquaNat’Our sells a 10-class card for Fitness and Aquagym courses, a separate 10-class card for 90-minute Yoga sessions, a 10-class Postnatal Gymnastics card, and a 5-class Prenatal Gymnastics card. Credits can be used to book the corresponding classes online or at reception until all sessions have been taken.
Does the on-site bistro offer vegetarian or vegan dishes, and can it accommodate special dietary requirements (e.g., gluten-free meals)?
The bistro offers a variety of vegetarian dishes. Dedicated vegan dishes are not currently available; vegan salads may appear at the salad bar occasionally, but their availability cannot be guaranteed.
Is the tap water on the campsite safe for drinking, or should guests bring bottled water?
The campsite’s tap water is safe to drink, so bringing bottled water is unnecessary.
Can I freeze ice packs or store perishable food in a communal freezer or fridge at Camping Kautenbach, how secure is the facility, and are any fees charged?
Yes. Guests may freeze ice packs or store items in the communal freezer located in the kitchen of the main building. The freezer is accessible to all guests free of charge; however, locked personal fridges or refrigerated lockers are not available, and the campsite cannot guarantee the security or condition of anything stored inside, so items are left at your own risk.
Is it possible to purchase or exchange camping gas cylinders (propane/butane) directly at the campsite?
Single-use gas cartridges can be purchased directly on site. The campsite also sells and exchanges Campingaz cylinders in sizes 901, 904, and 907.
Does AquaNat’Our organise special activity programmes for children on Saturdays and during school holidays?
Yes. Every Saturday and throughout school holidays, AquaNat’Our runs a varied programme of water-based activities to keep children entertained in the pool area.
What personalised training support and other core benefits do I receive with an AquaNat’Our fitness membership?
A fitness membership at AquaNat’Our gives you access to a state-of-the-art training environment together with individualised support: qualified trainers create a personal training plan for you, provide continuous guidance during your workouts, and carry out regular fitness analyses so your programme can be adjusted as you progress. Additional membership advantages are included as well.
Which sauna facilities are available at AquaNat’Our—indoors and outdoors—and what are their temperatures and key features?
AquaNat’Our’s sauna area includes: • Sanarium bio-sauna (60 °C, 45 % humidity) with colour-light therapy and relaxing music • Finnish sauna (90 °C) with regular aromatic infusions • Steam bath offering high humidity enhanced with essential oils In the outdoor sauna garden you will also find: • Log-cabin sauna heated to about 85 °C • Lake sauna reaching roughly 95 °C These varied facilities allow you to choose the heat and atmosphere that suit you best.
Are smartphones, cameras, tablets, or e-readers permitted in the AquaNat’Our sauna area?
Smartphones are prohibited in the sauna area, and cameras are not permitted. Tablets or e-readers may be used for reading in the relaxation zones, in accordance with the house rules.
May children enter the sauna at AquaNat’Our without an accompanying adult?
No. Children under 17 are allowed in the sauna only when accompanied by an adult, as specified in the house rules.
Can children under nine use the ‘Red Slide’ water slide at AquaNat’Our on their own?
Children aged three and above may use the slide, but anyone under nine must be supervised by an adult at both the top and bottom of the slide.
Are lockers provided at AquaNat’Our for securing personal belongings, and is there a fee to use them?
AquaNat’Our provides lockers for guests to secure their personal belongings. Use of the lockers is included with the admission wristband, so no additional fee applies.
Are lifeguards permanently on duty at the AquaNat’Our swimming pools, and during which hours are they present?
Lifeguards are always on duty during all public opening hours of the swimming pools. They remain present whenever the facility is open to ensure guest safety.
Are there designated quiet sessions or textile-free hours in the AquaNat’Our sauna area, or is the dress code the same at all times?
AquaNat’Our’s sauna area is clothing-optional at all times. Guests must stay covered until they enter the sauna cabin itself. Multiple relaxation zones are available within the sauna area.
Do school classes or other large groups need to book in advance to visit AquaNat’Our, and what discounted admission rates are available?
Yes. Please contact AquaNat’Our in advance so staff can confirm availability, advise on any booking requirements, and finalise your group package. For groups of 15 or more the following discounted swimming-pool rates apply: • 2-hour admission – €4.50 per child (ages 6–16) and €7.20 per adult • 4-hour admission – €7.20 per child and €11.20 per adult Staff will be happy to assist with reservations and any additional questions you may have.
Is on-site parking at AquaNat’Our free of charge, and are there sufficient spaces during peak periods?
On-site parking at AquaNat’Our is free of charge. Adequate spaces are available even during peak periods.
Can guests reserve places in advance for special sauna infusions at AquaNat’Our, or is participation on a first-come, first-served basis?
Guests may book special offers and courses online to secure their place. Participation is therefore not limited to a strict first-come, first-served basis.
How do I become a member of the AquaNat’Our Aktiv fitness centre?
First, book an on-site initial consultation where staff discuss your fitness goals, explain membership options, and show you the facilities. If you join, trainers assess your current fitness level, create a personal training plan, and set your goals before activating the membership.
Why are warm foot baths recommended before and after a sauna session at AquaNat’Our?
A warm foot bath stimulates circulation and prepares the body for sweating before the sauna; after the session, it helps the body cool down gradually by improving blood flow, bringing you back to a normal temperature more comfortably.
Is there secure, covered bicycle storage available on the campsite, and is it free of charge?
Guests may secure their bicycles at their own pitch. Bike racks are also provided at key locations such as the restaurant, shop, and toilet blocks.
Does the campsite offer any organised activities or entertainment for adults during peak season (e.g., guided hikes, themed evenings)?
The on-site bistro occasionally organises themed evenings, and a variety of food trucks visit the campsite. Guests can also collect a written guide at reception to explore the area independently.
Are portable hot tubs or inflatable pools permitted on campsite pitches, and are there safety or water-use guidelines?
Portable hot tubs and inflatable swimming pools are not permitted on campsite pitches. Guests may instead enjoy a swim in the River Clerve, which flows directly through the campsite.
Are shaded or tree-covered pitches available, and can guests request a shaded spot during reservation?
A limited number of pitches lie beneath or near trees and can offer additional shade. However, because shading varies with the time of day, the campsite cannot guarantee a shaded pitch when you book.
What are the standard admission prices for the AquaNat’Our swimming and leisure pool for adults and children, and what durations (e.g., 2-hour, 4-hour, full-day) are available?
AquaNat’Our offers 2-hour, 4-hour, and full-day admissions. Children aged 6–16 pay €5.50, €8.20, and €11.20 respectively, while adults pay €8.00, €12.20, and €14.50. Children aged 0–5 enter free of charge (maximum two children per accompanying adult).
Is there an ATM or cash-withdrawal machine on the campsite or within walking distance, or should guests bring sufficient cash?
There is no ATM on the campsite or in the village, so guests who need cash should arrive with sufficient funds. Card payments are accepted at the campsite.
What facilities do the wooden Pods at Camping Kautenbach provide, how many people can they sleep, and where can guests cook?
Camping Kautenbach offers two sizes of wooden Pod. The original Pod sleeps a maximum of two people, while the larger version accommodates up to four. Both Pod types feature beds, electricity, heating, complimentary Wi-Fi from 08:00 to 20:00, and a covered terrace furnished with a wooden table and benches. The Pods themselves do not have built-in cooking facilities, but guests are welcome to prepare meals using the shared indoor kitchen and other communal cooking options available on site.
Does AquaNat’Our offer Prenatal Water Gymnastics classes for expectant mothers, and what do they cost?
Yes. AquaNat’Our runs a Prenatal Water Gymnastics course in which pregnant women exercise gently in warm water to relieve strain, stabilise circulation, improve mobility, and strengthen the arms, back, abdominal muscles, and pelvic floor. A package comprises five sessions and costs €92. You can book the class online via the Course Overview page or directly at reception.
Can guests have letters or parcels delivered to Camping Kautenbach, and where should they be collected?
Camping Kautenbach cannot receive mail on behalf of guests; there is no delivery station in Kautenbach for letters or parcels.
Does Camping Kautenbach provide off-season caravan or trailer storage between November and February, and what are the fees?
Camping Kautenbach does not provide caravan or trailer storage between November and February; consequently, no storage fees apply.
Can I set up an awning, gazebo, or second tent on my standard or riverside pitch at Camping Kautenbach, and what additional fees apply?
Yes. Any awning, gazebo, large tent or second small tent (bijzettent) must fit entirely within the boundaries of your reserved pitch. When you add a second small tent, a supplemental fee of €4 per night applies; the charge is shown during the online booking process. Similar fees may be charged if an additional structure effectively counts as a separate tent.
Is smoking permitted inside the rental accommodations or communal buildings at Camping Kautenbach, and are there designated smoking areas on the grounds?
Smoking is not permitted inside any rental accommodation or other enclosed buildings. The campsite does not offer designated outdoor smoking areas; guests who choose to smoke are asked to do so considerately, particularly near public facilities.
Where are baby-changing facilities located at AquaNat’Our, and are any available near the sauna or fitness areas?
Baby-changing amenities are provided only inside the swimming-pool changing complex, where you will find family changing cabins plus a separate room equipped with a changing table, playpen, and baby shower. No baby-changing facilities are available in or near the sauna or fitness zones.
Does Camping Kautenbach offer babysitting or organised childcare services on site or through a local partner?
Camping Kautenbach does not provide babysitting or organised childcare services on-site. Such services are also not available through any local partners in town.
Can guests rent baby cots or high chairs for the different rental accommodations at Camping Kautenbach, and what are the fees?
Baby cots can be hired for Safari tents and log cabins at the following rates: €7.50 for one night, €12.50 for three nights, €15.00 for four nights, and €22.50 for seven nights. High chairs are not available for rental in any accommodation. Baby cots and high chairs are not offered for the wooden Pods.
Is a final cleaning charge applied to rental accommodations at Camping Kautenbach, and if so, what is the amount?
No final cleaning fee is charged. Cleaning for normal wear and tear is already included in the rental price.
How does AquaNat’Our’s cashless wristband payment system work, is a deposit required, and what happens if I lose the band?
When you enter AquaNat’Our you receive a cashless wristband pre-loaded with €80 credit for adults and €20 for children (6–16). You can use this band to pay for food, drinks, or rentals throughout the complex and then settle any remaining balance at the cash desk before leaving; no additional deposit or pre-payment is required. If the band is lost, a replacement fee plus €10 is charged.
When must guests vacate the swimming and sauna areas before closing time at AquaNat’Our?
Both the swimming pools and sauna areas must be cleared 20 minutes before the official closing time each day.
At what time do AquaNat’Our entrances stop admitting new guests before closing?
Entry gates close 60 minutes prior to the facility’s stated closing time, so no new guests are admitted during the final hour.
Are glass or other breakable containers allowed inside AquaNat’Our?
No. The AquaNat’Our house and pool rules prohibit the use of breakable containers such as glass bottles, jars, or plates anywhere inside the facility to prevent injuries.
Is smoking permitted inside AquaNat’Our, and where can smokers go?
Smoking is not allowed inside any area of AquaNat’Our. Guests who wish to smoke must use the designated outdoor ashtray zones provided on the premises.
May I bring my own food or coolers into AquaNat’Our?
Food and drinks may only be consumed in the clearly designated dining areas, and bringing coolers into the facility is not permitted under the house rules.
Can I wear street shoes in the pool, shower, or fitness areas at AquaNat’Our?
No. Guests must remove street shoes before entering the barefoot paths, showers, swimming pools, and fitness areas, as required by the facility’s hygiene rules.
Can guests rent camping furniture such as tables, chairs, or sun-loungers on-site, and what are the fees?
Camping furniture—including tables, chairs, and sun-loungers—is not available for rent on site, and therefore no rental fees apply.
Are there any age or supervision requirements for children swimming or playing in the River Clerve at the campsite?
The River Clerve is a public area. Parents must supervise and are fully responsible for their children while they swim or play in the river.
Is a security deposit required for Log Cabin L, Safari Tent L and Safari Tent XL, and when and how is it refunded after departure?
Yes. A security deposit of €100 is payable on arrival for Log Cabin L, Safari Tent L and Safari Tent XL. The deposit is refunded within 24 hours after your departure.
Does Camping Kautenbach operate a shuttle or offer organised transport between the campsite and AquaNat’Our for guests without cars?
Camping Kautenbach does not operate a shuttle service or any organised transport between the campsite and AquaNat’Our. Guests without cars must arrange their own travel.
Can camper vans use the dedicated motorhome pitches at Camping Kautenbach, and what size or weight limits apply?
Yes. The motorhome pitches are suitable for both self-contained motorhomes and smaller camper vans, provided the vehicle is single-axle, no longer than 8 m and does not exceed 4,000 kg.
What swimwear is allowed in the AquaNat’Our pools, and are swim caps or swim shoes required?
AquaNat’Our permits only standard swimwear; shorts may extend to knee length. Swim shoes are not allowed in the pools (except non-slip shoes used during specific fitness classes), and underwear may not be worn beneath swimwear. Burkinis designed for swimming are permitted provided the face remains uncovered. Swim caps are not mandatory.
Which safety rules apply to the diving boards at AquaNat’Our, and may I wear goggles while diving?
The springboard and 3 m platform may be used only when authorised by staff, with one person on the board at a time and diving undertaken at the user’s own risk. Pushing, throwing, or swimming under divers is prohibited, and goggles are not permitted while using the boards.
What are the replacement fees if I lose a rented bathrobe or sauna towel at AquaNat’Our?
If a rented item is lost, AquaNat’Our charges €40 for a bathrobe and €20 for a sauna towel, payable at reception.
Can I reserve a lounger in the AquaNat’Our sauna relaxation areas?
No. The sauna rules state that reserving loungers is not permitted; staff may remove any items left to hold a place.
Which body position is allowed on the Red Slide at AquaNat’Our?
According to the slide rules, guests must slide on their back without stopping or slowing down; other positions are not permitted.
How can I submit a suggestion or complaint during my visit to AquaNat’Our?
If you have feedback, please speak to a staff member, who will address your concern immediately whenever possible. You may also submit written complaints or suggestions at the reception desk or address them in writing to management.
What should I do if I find or lose an item at AquaNat’Our, how long are lost items kept, and is AquaNat’Our liable for lost or damaged belongings?
Lost property must be handed directly to a staff member. AquaNat’Our stores found items in its lost-and-found office, where they are kept for up to three months in accordance with legal requirements. Any clothes or belongings still in lockers or left lying around 30 minutes after the facility closes are also collected by staff and treated as lost property. According to the house and pool rules, guests use the facilities at their own risk. Management is generally not liable for damage, loss, or destruction of personal items except in cases of gross negligence or injury to life, body, or health.
How does AquaNat’Our protect the personal data I enter in online forms?
All sensitive information is encrypted with SSL (Secure Sockets Layer) technology while it is transmitted over the internet. AquaNat’Our follows widely accepted security standards to safeguard data during transfer and after receipt, although no online method can be guaranteed 100 % secure. For technical reliability and backup purposes, some data may be stored on servers located outside AquaNat’Our’s direct control.
May I use inflatable balls, water toys or swim rings in AquaNat’Our pools?
Water balls, soft balls, flotation devices and swim rings are permitted only in the children’s and shallow pools. They are not allowed in the deep swimming areas or in the diving zones.
Is AquaNat’Our fully accessible for wheelchair users, and can guests borrow a wheelchair on site?
Yes. AquaNat’Our holds the EureWelcome accessibility label and is entirely barrier-free: a pool lift is available, changing rooms, showers and toilets are wheelchair-accessible, and on-site wheelchairs can be borrowed free of charge during your visit.
Does AquaNat’Our offer a dedicated splash pool for young children, and what is its water temperature?
Yes. The children’s splash pool is kept at a warm 34 °C and features playful water attractions so toddlers can discover the water safely.
Is there a natural swimming pond at AquaNat’Our where guests can cool off, and how is the water maintained?
Yes. AquaNat’Our features a chemical-free natural bathing pond in the outdoor area. The self-cleaning filtration system keeps the water clear without using chemicals. Guests—particularly after a sauna session—are welcome to cool off in the pond; depending on the season, water temperatures can range from around 0 °C in winter to about 25 °C in summer.
Can guests pre-select or guarantee a specific pitch number or zone when booking, and is there an extra fee for this service?
Guests may reserve and guarantee a specific pitch number or zone when booking. This optional service costs €30.
Are there any quiet or adults-only zones on the campsite for guests seeking a more restful environment?
Camping Kautenbach is a family-friendly site and does not have adults-only zones. Guests may request a quiet pitch on arrival, but availability cannot be guaranteed. A strict curfew applies, and all visitors are expected to keep noise to a minimum.
Is there a published schedule of visiting food trucks, and how can guests find out which cuisines will be available during their stay?
The campsite does not issue a fixed schedule; instead, announcements about visiting food trucks and their cuisines are posted on the Facebook pages “Bistro Camping Kautenbach” and “Camping Kautenbach Ardennes Luxembourg.” The same updates are also available in the campsite’s mobile app.
Do camping, motorhome, or seasonal pitches have individual fresh-water hookups and grey-water drainage, or must all guests use the central service station?
No pitch categories provide private fresh-water hookups or grey-water drainage. Motorhome, caravan and seasonal pitch users must all refill fresh water and dispose of grey water at the shared service points provided on site.
Is there any indoor play area or covered children’s facility available for bad-weather days?
A small indoor play area is available in the bistro for guests. This provides a covered option for children on bad-weather days.
Does AquaNat’Our offer swimming-improvement courses for adults, and what do they cost?
Yes. Adults can book a 10-session Improvement Swimming Course for €159 plus pool admission or try a single 45-minute Improvement Swimming Test Course for €25 plus pool admission.
Does Camping Kautenbach charge a tourist tax, and if so, how much is it per person per night?
Camping Kautenbach does not charge a separate tourist tax; all costs are already included in the quoted price.
Does AquaNat’Our offer senior citizen discounts on swimming, sauna, or fitness admission prices?
AquaNat’Our does not offer senior citizen discounts on swimming, sauna, or fitness admissions.
What options and booking conditions apply for school groups, clubs, or other large parties wishing to stay at Camping Kautenbach, and are separate group areas or discounted rates available?
Camping Kautenbach welcomes school groups, clubs, family reunions, and other large parties. Please contact the campsite directly to discuss availability, any dedicated group areas, booking conditions, and potential discounted rates or special packages that may be offered for your group.
Do any camping pitches or rental accommodations have private sanitary facilities or bathrooms?
No. Camping pitches do not include private sanitary facilities, and rental accommodations do not have private bathrooms. All guests use shared washrooms and sanitary facilities.
Is advance reservation required for AquaNat’Our pool entry during busy periods, and how does any time-slot or capacity management system work?
Advance reservations are not required. Guests pay for their chosen length of stay, and any additional time beyond that is charged at checkout, not exceeding the daily maximum rate.
Approximately how long does it take to drive from Camping Kautenbach to nearby towns such as Diekirch, Ettelbrück, Clervaux, and Luxembourg City?
Typical driving times are about 25 minutes to Diekirch, 35 minutes to Ettelbrück, 30 minutes to Clervaux, and 70 minutes to Luxembourg City.
When is the ‘Al Dikkrich’ festival held, and what makes it special?
‘Al Dikkrich’ runs for five days each year, starting on the second Friday of July. The popular event features concerts and a friendly atmosphere around Diekirch’s 5th-century Old Church and attracts thousands of visitors.
Who may be refused entry to AquaNat’Our under the house and pool rules, and do children under nine need adult supervision in the swimming areas?
Entry is denied to children under nine who are not accompanied by an adult, to anyone suffering from contagious or infectious diseases, open wounds or skin complaints that could contaminate the water, to persons under the influence of alcohol or drugs, and to individuals who have received a house ban from management. Children younger than nine must also be supervised by an adult guardian at all times while using the swimming areas.
Does AquaNat’Our offer prenatal massage services, and what benefits do they provide?
Yes. AquaNat’Our provides Prenatal (pregnancy) Massage sessions designed to ease water retention, relieve muscle tension, and promote relaxation and emotional balance during pregnancy. For bookings or further details, contact +352 245 199 00 or info@aquanatour.lu.
What food is served at the AquaNat’Our sauna bar, and who can use it?
The sauna bar is located inside the sauna area and is accessible exclusively to sauna guests. It offers snacks, fresh salads, Italian dishes and baguettes, and themed buffets are prepared during special sauna events.
Can I visit the AquaNat’Our pool bistro without paying for pool admission?
Yes. The pool bistro is accessible directly from the entrance area, so you can enjoy its food and drinks without purchasing a swimming-pool ticket.
Can Restaurant-Pizzeria Montallegro at AquaNat’Our be booked for private events, and whom should I contact?
Yes. Restaurant-Pizzeria Montallegro hosts private functions. To arrange a booking, please call +352 24 51 99 57.
Are lanes reserved for uninterrupted lap swimming at AquaNat’Our, and when are they unavailable?
Yes. Two lanes in the 25-metre pool are normally cordoned off for undisturbed lap swimming. These lanes are removed on Saturdays during the children’s water-animation sessions.
Can guests perform their own infusions in the saunas at AquaNat’Our?
No. According to the sauna rules, all infusions are carried out solely by AquaNat’Our’s trained staff; guests are not permitted to pour water or essences onto the stones themselves.
How many bedrooms does Safari Tent XL have?
Safari Tent XL accommodates 6 persons and has 2 bedrooms. It is described as a fully equipped rental tent.
What types of cookies does the Camping Kautenbach website use?
The website describes four cookie categories: necessary, preferences, statistics, and marketing. Necessary cookies support basic functions such as page navigation and secure areas, while preference cookies remember settings such as language or region. Statistics cookies help analyze website use, and marketing cookies are used to display relevant ads.
Why does the Camping Kautenbach website use cookies?
The website states that cookies are used to personalize content and ads, provide social media features, and analyze website traffic. By accepting cookies, visitors agree to the cookie policy.
Does the Camping Kautenbach website share cookie-related information with partners?
Yes. The website states that it shares information about visitors’ site use with social media, advertising, and analytics partners. Those partners may combine this data with other information visitors have provided or that the partners have collected through their services.
Can visitors change their cookie consent on the website?
Yes. The website includes a “Change your consent” option for cookie settings.
Can I use a standard camping pitch with either a tent or a caravan?
Yes. The standard camping pitch is described as suitable for camping with a tent or caravan and accommodates up to 6 persons.
What is a Small camping pitch, who is it suitable for, and how many people can stay on it?
The Small camping pitch is a compact spot by the water designed for lightweight camping equipment such as small tents. It is especially convenient for hikers, cyclists, and motorcyclists travelling with minimal gear. Each Small pitch accommodates up to three people.
Do I need to bring my own camping equipment for a camping stay?
Yes. The camping pitches are intended for guests who bring their own camping gear and want to stay on the family campsite in Luxembourg’s nature.
What is the main difference between a Camping pitch by the river and a Standard camping pitch?
A Camping pitch by the river is located directly beside the River Clerve, giving you immediate water views and extra amusement along the stream, while the Standard camping pitch is set slightly inland, surrounded by greenery. Both pitch types accommodate up to six people and accept tents or caravans.
What identification or guest details are required at check-in?
At check-in, each guest must present a valid passport or government-issued ID and provide their current address. These details are required to complete the registration process.
Do guests need to reserve a table at the on-site bistro during busy periods?
Table reservations are always preferred. Guests are encouraged to book in advance, especially during busy periods, to ensure availability.
What is the menu and general price range at the on-site bistro or bar?
The bistro provides both à la carte dishes and snack options. Prices generally range from low to medium budget.
What languages are spoken by reception and on-site staff?
The reception and on-site team are multilingual. Depending on the staff member present, assistance is available in Dutch, English, German, French, and Luxembourgish.
Are trailer tents, folding campers, or roof tents allowed, and which pitch category should they book?
Trailer tents, folding campers, and roof tents are permitted. Guests should reserve a normal pitch, provided the unit remains stationary for the entire stay.
What allergen information is available for food served in the bistro or snack bar?
An allergen table is available on all menus. For any additional questions, please consult our staff.
What are the safety and supervision rules for children using the playgrounds, sports areas, and bouncy castle?
Parents are fully responsible for supervising and ensuring the safety of their children while they use the playgrounds, sports areas, and bouncy castle.
How does Camping Kautenbach handle lost property found on the campsite?
Camping Kautenbach stores all lost property handed in for a limited period. Guests who have misplaced an item should contact or visit reception to inquire.
How can guests submit a complaint or service feedback to campsite management during or after their stay?
Guests may submit any complaints or service feedback by email. This option is available both during and after their stay.
Which local emergency numbers should international guests call for police, fire, or medical emergencies?
For fire or medical emergencies, guests should dial 112. For police assistance, dial 113.
Are the sanitary blocks accessible 24 hours a day, or do they close during the night?
The sanitary blocks remain accessible 24 hours a day, seven days a week, with no nightly closure.
Is toilet paper provided in the sanitary blocks, or should guests bring their own supply?
Toilet paper and hand soap are provided in every sanitary block. Guests do not need to bring their own supplies.
Do the playgrounds have separate areas or equipment designed specifically for toddlers versus older children, and are any safety certifications in place?
All playgrounds are open to children of any age and are not divided into separate toddler or older-child areas. However, some equipment is especially toddler-friendly.
May additional overnight guests join my camping pitch after check-in, and what fees or registration steps are required?
Additional overnight guests may be accommodated if sufficient space remains on the pitch. All guests must register and pay the applicable nightly fee.
Are there facilities for recharging electronic devices (e.g., shared power outlets) for guests staying on pitches without electricity hook-ups?
Shared recharging power outlets are available for backpackers and other guests staying on pitches without an individual electricity hook-up. These outlets can be used to charge electronic devices.
Is Camping Kautenbach liable for damage, loss, or theft of my personal belongings during my stay?
Management is generally not liable for any damage, loss, or destruction of guest property. Liability is accepted only in cases of gross negligence or injury to life, body, or health.
Are wheelchairs or mobility aids available to borrow or rent on-site for guests with reduced mobility?
Wheelchairs or other mobility aids are not available to borrow or rent on-site. However, the premises do offer two dedicated sanitary facilities for guests with disabilities.
Where is the nearest pharmacy to Camping Kautenbach, and what are its typical opening hours?
The nearest pharmacy is located in Wiltz. Typical opening hours are Monday–Friday, 08:00–20:00, Saturday, 08:00–13:00, and closed on Sundays.
How can guests download or access the campsite’s mobile app, and what key features does the app provide during their stay?
Guests can download the campsite’s mobile app directly to their smartphones. The app provides information about the campsite and surrounding area and enables users to order bread for the following day.
Which airport is closest to Camping Kautenbach, and what is the typical travel time by car or public transport?
The closest airport to Camping Kautenbach is Luxembourg Airport (Findel, LUX). Travel time to the campsite is typically about 1 – 1.5 hours by car or public transport.
What is the maximum vehicle speed limit inside the campsite grounds?
For the safety of all guests, the maximum vehicle speed within the campsite is limited to 5 km/h. Drivers must adhere to this limit at all times while on the grounds.
Does Camping Kautenbach allow the use of fireworks or sparklers on pitches during festive periods such as New Year’s Eve?
Camping Kautenbach does not permit the use of fireworks or sparklers on pitches. This restriction applies at all times, including festive periods such as New Year’s Eve.
Where can I view the current bistro menu before my stay?
You can browse the Bistro’s up-to-date menu online at https://campkaut.tablet-card-web.com/karte. Please note that dishes and prices may change depending on the season.
Are the camping pitches generally level, or should guests expect slopes and bring levelling blocks for caravans and motorhomes?
The camping pitches are generally level. Guests typically do not need to bring levelling blocks for caravans or motorhomes.
Are bed-linen packages included with Safari Tent and Log Cabin rentals, and what is the rental price?
Bed linen is not included with Safari Tent L, Safari Tent XL, or the Log Cabins. A bed-linen package can be hired for €14 per person for the entire stay.
Can guests fish in the River Clerve, are permits available at the campsite, and what do they cost?
Yes. Guests may fish in the River Clerve, which flows directly alongside the campsite. The required permits can be purchased at reception for €6.50 per day or €32.50 per week.
Are dogs allowed to swim in the River Clerve while staying at Camping Kautenbach, and are there any restrictions or safety guidelines?
Dogs may swim in the River Clerve. No additional restrictions or safety guidelines are specified.
Are picnic tables or communal seating areas available on the camping pitches, or must guests bring their own tables and chairs?
Communal seating areas are available exclusively for backpackers. Guests on regular camping pitches need to bring their own tables and chairs.
Can guests rent towels or bath linen for the various rental accommodations, and what are the fees?
Guests cannot rent towels or bath linen for the rental accommodations. Please bring your own linens for your stay.
Are the campsite’s toilet and shower blocks gender-segregated or unisex, and are private cubicles available?
The toilet and shower blocks are gender-segregated, and no private cubicles are available.
What are AquaNat’Our’s special opening hours on 18 June 2026?
On 18 June 2026 the pool is open from 08:00 AM–05:00 PM, the fitness centre from 06:30 AM–02:00 PM, and the sauna is closed.
Which opening hours apply on public holidays when AquaNat’Our is open?
On public holidays that are not listed as closure days, AquaNat’Our follows its normal Sunday timetable: the pool opens 08:00–21:30, the sauna 09:00–21:30, and the fitness centre 08:00–18:00.
What are the standard daily opening hours of the AquaNat’Our sauna & wellness area?
The sauna & wellness facilities are open every day, Monday through Sunday, from 09:00 to 21:30.
Where can I view the pool schedule for the summer holidays at AquaNat’Our?
AquaNat’Our publishes a detailed summer-holiday pool schedule as a PDF that can be downloaded from the link https://aquanatour.lu/wp-content/uploads/2026/07/beckenbelegung_sommerferien_2026.pdf.
At what time is Aquagym held during school holidays at AquaNat’Our?
During school holidays, Aquagym runs Monday to Friday from 08:30 AM to 09:15 AM—different from the regular timetable.
Where are the Children’s Intensive Swimming Courses conducted during school holidays at AquaNat’Our?
The holiday intensive courses take place in the adjustable-floor pool, allowing staff to tailor water depth to each child’s ability; they are not held in the learners’ pool.
What are the standard daily opening hours of the AquaNat’Our swimming & leisure pool?
The leisure pool is open Monday 08:00 – 21:30, Tuesday 07:00 – 21:30, and Wednesday through Sunday 08:00 – 21:30. These hours apply year-round except on announced special dates or public-holiday timetables.
Does AquaNat’Our offer swimming sessions or facilities specifically for school classes and clubs?
Yes. AquaNat’Our states that its swimming pool is an ideal place for school classes and clubs to learn swimming, train together, or simply enjoy time in the water.
Are hiking and cycling trails accessible directly from AquaNat’Our?
Yes. AquaNat’Our is situated in the Our Nature Park and is surrounded by green landscapes with numerous cycling and hiking trails starting nearby.
In which nature park is AquaNat’Our located?
AquaNat’Our is situated in the heart of Luxembourg’s Our Nature Park, surrounded by green landscapes with numerous hiking and cycling trails.
On what kind of site is AquaNat’Our built, and how large is it?
AquaNat’Our stands on a 150-hectare site that once housed the Hosingen Wildlife Park, now known as Parc Housen.
Do I have to return free weights to their racks after using them in the AquaNat’Our fitness centre?
Yes. The fitness-centre rules state that all equipment must be treated with care and that weights must be put back in their designated place after use.
What is AquaNat’Our’s “My Child & Me” offer?
AquaNat’Our invites parents to take a meaningful break and enjoy special moments with their child through its “My Child & Me” programme. Further details can be found in the dedicated “My Child & Me” section of the AquaNat’Our website.
Which other facilities are located near AquaNat’Our within Parc Housen?
AquaNat’Our shares its 150-hectare Parc Housen site with the SISPOLO central school, several sports halls, childcare services, senior- and disability-care facilities, and the Centre écologique et touristique, creating a broad campus of leisure, educational and social amenities.
What are the standard daily opening hours of the AquaNat’Our fitness centre?
The fitness centre is open Monday–Friday from 07:00 to 21:30 and on Saturday and Sunday from 08:00 to 18:00.
What happens if I violate AquaNat’Our’s house and pool rules?
Any guest who breaches the house or pool rules can be excluded from the facility without a refund of the admission fee, as stated in the liability section of the rules.
Do I have to place a towel on the equipment and disinfect cardio machines after each use in the AquaNat’Our fitness centre?
Yes. The fitness-centre rules require all users to place a towel on every training surface and to disinfect cardio equipment after each workout, ensuring cleanliness and hygiene for everyone.
What action does AquaNat’Our take in cases of theft or attempted theft on site?
The house and pool rules state that any theft or attempted theft is reported immediately to the appropriate authorities.
Is chewing gum allowed anywhere inside AquaNat’Our?
No. The house rules explicitly state that chewing gum is prohibited throughout the entire facility.
What clothing and footwear are required in the AquaNat’Our fitness centre?
Guests must wear clean sports shoes and appropriate sportswear while using the fitness area, as stipulated in the house rules.
How can I withdraw my consent for data processing after submitting a contact form to AquaNat’Our?
You may revoke your consent at any time by sending an email to info@aquanatour.lu; your data will then no longer be processed for that purpose.
Do I have to shower before entering the pool or sauna at AquaNat’Our?
Yes. The house rules state that both pool and sauna areas may only be used after thorough personal hygiene, and soap or shower gel may be used only in the shower area.
What happens if I stay longer than the time included in my AquaNat’Our ticket?
If you exceed the duration you originally purchased, the extra time must be paid for when you check out, as required by the house and pool rules.
Will Restaurant-Pizzeria Montallegro and the pool bistros be open during the 2026 maintenance period?
No. Restaurant-Pizzeria Montallegro and the bistros will be closed from 24 August to 14 September 2026 (inclusive) and will reopen on 15 September 2026.
Do any COVID-19 hygiene or safety measures currently apply at AquaNat’Our?
Yes. AquaNat’Our’s house rules state that all visitors must follow any COVID-19 hygiene and safety measures in force at the time of their visit. Please observe the posted instructions and guidance from staff while inside the facility.
Are AquaNat’Our tickets refundable if I leave early or if management closes parts of the facility for events or operational reasons?
No. According to the house and pool rules, all tickets are non-refundable. Management may close or reserve the entire facility or individual areas for technical or operational reasons, maintenance, courses, or special events without offering any refund or compensation, and no reimbursement is provided if you decide to leave early.
Is Wi-Fi available for guests inside AquaNat’Our (pool, sauna, fitness areas), and is it free of charge?
Wi-Fi is not available for guests in the pool, sauna, or fitness areas at AquaNat’Our. Accordingly, no free Wi-Fi service is offered.
Are parking spaces for buses or oversized vehicles available at AquaNat’Our, and do they require prior reservation?
Yes, AquaNat’Our provides parking spaces for buses and other oversized vehicles. These spaces must be reserved in advance.
Are there designated disabled-parking bays close to the AquaNat’Our entrance, and is their use free of charge?
Designated disabled-parking bays are available close to the entrance. Their use is free of charge for visitors who hold a valid disabled-parking card.
Are dogs or other pets allowed in AquaNat’Our’s outdoor areas such as the terrace or garden, and under what conditions?
Dogs and other pets are not permitted in AquaNat’Our’s outdoor areas, including the terrace and garden. No exceptions apply.
Which public transport connections (bus or train) serve AquaNat’Our, and how far are the nearest stops from the entrance?
A public bus stop is situated directly in front of the AquaNat’Our entrance, offering immediate access for visitors arriving by bus. Passengers can step off the bus and enter the facility without any additional walking distance.
Do the sanitary blocks at Camping Kautenbach provide hairdryers or power outlets for personal grooming appliances?
The sanitary blocks are not equipped with hairdryers. They also do not provide power outlets for personal grooming appliances.
Does AquaNat’Our sell 50-session passes for swimming-pool entry, and what do they cost?
Yes. A 50-session pass valid for 2-hour visits is available for €204.00 for children (ages 6–16) and €274.00 for adults. The pass is valid for six months from the date of purchase.
Does AquaNat’Our sell gift vouchers for pool, sauna, fitness admission or treatments, and how can customers purchase them?
Yes. Gift vouchers for pool, sauna, fitness admissions, and treatments are available and can be purchased either online or directly at AquaNat’Our.
Are hairdryers provided in AquaNat’Our changing rooms, and is their use included in the admission price or charged separately?
Hairdryers are available in the changing rooms, and their use is included in the admission price at no additional cost.
Does AquaNat’Our have an on-site first-aid room or trained medical staff available to handle minor injuries, and how can guests request assistance?
Yes. If you experience a minor injury, please promptly locate a staff member, who will arrange first-aid assistance.
Is there an ATM or cash-withdrawal machine available at AquaNat’Our, or should visitors bring sufficient cash?
AquaNat’Our does not have an on-site ATM or cash-withdrawal machine. Guests can, however, settle payments conveniently by card.
Do the standard lockers at AquaNat’Our include power outlets for charging phones or electronic devices, or are separate charging lockers offered?
Standard lockers at AquaNat’Our do not contain power outlets for charging phones or other electronic devices. The facility also does not provide separate charging lockers.
Is swimwear permitted in the on-site restaurants and bistros, or must guests change into street clothes before dining?
Swimwear is allowed in the poolside bistro. Guests must change into street clothes before dining in the restaurant.
Does AquaNat’Our provide rental or complimentary baby strollers/pram parking areas for families with young children?
AquaNat’Our does not provide rental strollers or complimentary pram-parking areas. Families should make their own arrangements for stroller use and storage during their visit.
Are extra-large lockers available at AquaNat’Our for storing suitcases or bulky sports bags, and is there a charge to use them?
Yes. Extra-large lockers are provided for visitors who need to store suitcases or other bulky items. Their use is free of charge—simply insert a €1 or €2 coin as a refundable deposit, which is returned when you reopen the locker.
Will the AquaNat’Our fitness centre remain open during the annual maintenance closure from 31 August to 13 September 2026, and what temporary opening hours apply?
Yes. During the annual maintenance period from 31 August to 13 September 2026—when the pool and sauna are closed—the fitness centre remains available with the following special timetable: • 05 – 06 September: open 08:00 AM – 04:00 PM • 10 – 11 September: CLOSED • 12 – 13 September: open 08:00 AM – 04:00 PM • All other dates within the period: regular opening hours apply (Monday–Friday 06:30 AM – 21:30 PM; Saturday–Sunday 08:00 AM – 18:00 PM). Outside these specified exceptions, the fitness centre operates as usual while the rest of the complex undergoes maintenance.
Who is the managing director of AquaNat’Our, and who is the deputy managing director?
AquaNat’Our is headed by Managing Director Kerstin Valerius, with Sonja Meyer serving as Deputy Managing Director.
Which team leaders are responsible for AquaNat’Our’s main departments?
Kelly Heyen and Katharina Görgen lead the Fitness team, Mathias Moosmann heads the Pool & Sauna team, Jochen Marx manages the Technical team, and Annette Magney-Hoffmann oversees Cashier & Accounting.
How does AquaNat’Our ensure high-quality sports, leisure, and wellness offerings for its visitors?
AquaNat’Our states that it guarantees the best possible visitor experience "through our partnerships and cooperation," which help maintain and continually improve the quality of all sports, leisure, and wellness services provided on site.
Does AquaNat’Our sell 10-session passes for swimming-pool entry, and what do they cost?
Yes. A 10-session pass is available in three durations: 2 hours (€51.00 children aged 6–16 | €73.50 adults), 4 hours (€75.30 children | €111.30 adults) and full-day (€102.30 children | €132.00 adults).
Why does AquaNat’Our use an adjustable-floor pool for its children’s intensive swimming courses?
The intensive courses take place in the adjustable-floor pool because the water depth can be altered for each group. Adjusting the depth to each child’s ability helps them learn more effectively and safely.
How can I keep up to date with news, events, and special opening-hour announcements from AquaNat’Our?
Visit the News & Events section of the AquaNat’Our website, sign up for the free e-mail newsletter, and follow the centre on its social-media channels. These sources publish all updates on opening-hour changes, new courses, and upcoming activities.
What are the opening hours of the Öewersauer Nature Park Centre in Esch-sur-Sûre?
The Öewersauer Nature Park Centre is open daily 10:00–18:00 in July–August. From April–October it opens 10:00–12:00 and 14:00–18:00 (weekends and public holidays 14:00–18:00). Between 1 November and 31 March the hours are 10:00–12:00 and 14:00–17:00 (weekends and public holidays 14:00–17:00). The centre is closed every Wednesday and from 24 December to 1 January.
What is the VAT number of Camping Kautenbach?
Camping Kautenbach’s VAT (TVA) number is LU30763349.
Where can I read Camping Kautenbach’s general terms and conditions before booking?
The complete booking terms and conditions are published on the website at https://www.campingkautenbach.lu/en/search-and-book/booking/general-terms-and-conditions.
When is Camping Kautenbach open, and what calendar dates define its low and high seasons?
Camping Kautenbach is open each year from February through November. For 2026, the high season runs from 10 July to 24 August. The site is completely closed from 30 November to 1 February; all other operating dates outside the high-season window are considered the low season.
Where can prospective guests read verified reviews or testimonials about Camping Kautenbach’s facilities and services?
Prospective guests can read verified reviews on Google and on Booking.com.
Does Camping Kautenbach partner with nearby attractions to offer discounted entry or combined visitor packages for its guests?
Yes. Camping Kautenbach partners with the Aquanat’Our swimming pool in Hosingen.
Does the on-site bistro offer takeaway meals or delivery to pitches, and what is the ordering procedure?
The bistro offers a takeaway bread service: place your order in advance and collect it the next morning. Fries are also available for takeaway during regular bistro opening hours.
Does Camping Kautenbach operate sustainably, and which eco-labels or sustainability programmes does it participate in?
Yes. Camping Kautenbach lists “duurzame bedrijfsvoering” (sustainable operations) among its core attributes and has earned several recognitions for its environmental practices. The campsite holds the Bed & Bike label confirming cycling-friendly services, participates in the SuperDrecksKëscht programme for waste prevention and recycling, previously carried the Luxembourg Ecolabel (until 2021) after meeting defined environmental standards, and is recognised with the Hébergements de Qualité – Randonnée label for providing hiker-friendly amenities.
What specific steps has Camping Kautenbach taken to minimise single-use plastic on-site (e.g., reusable dishware, refill stations)?
Drinkable tap water is available throughout the campsite, allowing guests to refill bottles instead of relying on single-use plastic. Dedicated dishwashing stations also support the use of reusable dishware and cutlery.
Does the on-site bistro at Camping Kautenbach offer a dedicated children’s menu, and what are the typical prices?
Yes. The bistro offers a dedicated children’s menu, with each meal priced at approximately €16.95.
Where can I find ideas for day trips and activities near Camping Kautenbach?
Browse the ‘Surroundings’ section of the website at https://www.campingkautenbach.lu/en/surroundings, where the campsite lists suggested outings, hiking routes and nearby attractions that guests can enjoy during their stay.
What on-site dining options does Camping Kautenbach offer, and how do the full-service restaurant and separate bistro differ?
Camping Kautenbach provides two on-site dining venues. The full-service restaurant serves complete meals in a traditional setting, while the separate, cozy bistro with its bar and terrace offers lighter dishes and drinks that can be enjoyed either indoors or outside.
Are any rental accommodations or camping pitches designated pet-free to accommodate guests with allergies?
Yes. Pets are not allowed in the Blockhuts, offering a pet-free option for guests with allergies.
Can Camping Kautenbach host private events such as company retreats or family celebrations, what is the maximum group size, and which on-site spaces, equipment and catering options are available?
Yes. Camping Kautenbach welcomes a wide variety of private events, from company retreats to family celebrations. The campsite does not set a fixed maximum capacity; simply contact the team to discuss the size of your group. Staff will gladly provide full details on the on-site spaces that can be hired, the available equipment, and the catering arrangements that can be organised, and will assist you throughout the planning process.
Does Camping Kautenbach provide professional event-planning support or dedicated staff assistance for organising private celebrations or corporate retreats on site?
Camping Kautenbach does not offer professional event-planning support or dedicated staff assistance for private celebrations or corporate retreats. Such services are not available on site.
Are guided cycling tours available directly from Camping Kautenbach, and how can they be booked?
Camping Kautenbach does not offer guided cycling tours, and such tours cannot be booked directly through the campsite.
Does Camping Kautenbach equip its rental accommodations—such as safari tents, wooden Pods, and log cabins—with insect screens or mosquito nets?
No, none of Camping Kautenbach’s rental accommodations—including safari tents, wooden Pods, and log cabins—are equipped with insect screens or mosquito nets. Guests who need extra protection should plan to bring their own.
Are on-site staff or security personnel available 24 hours a day in case of emergencies when reception is closed?
On-site staff or security are not present 24 hours a day. When reception is closed, guests should dial 112 for fire or medical emergencies and 113 for police assistance.
Can guests contact Camping Kautenbach through WhatsApp or another instant-messaging service for quick booking or support questions?
For quick booking or support inquiries, you can reach Camping Kautenbach by email at reserveren@campingkautenbach.lu or via WhatsApp on +352 691 409 154. Messages sent outside standard reception hours are answered once the reception desk reopens, so you can expect a reply after the next opening period.
Where can I read Camping Kautenbach’s website disclaimer?
The full legal disclaimer is published online at https://www.campingkautenbach.lu/disclaimer.
Does Camping Kautenbach provide detergent for the self-service washing machines, or must guests bring or purchase their own?
Guests are welcome to use their own detergent. Alternatively, individual detergent pods can be purchased in the campsite shop.
Is there an on-call campsite phone number for non-emergency assistance outside reception hours?
No dedicated on-call phone number is available for non-emergency assistance after reception hours. Reception can be reached daily from 09:00–11:30 and 13:00–18:00, as well as during restaurant operating hours.
Does the on-site bistro serve breakfast, and what are the usual serving hours?
The Bistro does not offer a full breakfast service. However, guests can use the bread service to pre-order fresh bread and other breakfast essentials for on-site collection.
Does Camping Kautenbach provide an on-site bicycle repair or maintenance station with basic tools and pumps for cyclists?
Camping Kautenbach does not provide an on-site bicycle repair or maintenance station. Basic tools and pumps for cyclists are therefore not available on the premises.
How frequently are the sanitary blocks cleaned each day, and at what times are they temporarily closed for cleaning?
The sanitary blocks are cleaned every day in the early morning, although the exact times can vary. During busy seasons, a second cleaning takes place in the afternoon. The facilities are briefly closed to guests during each cleaning session.
What are the regular opening hours of Restaurant Kautenbach during low and high season?
During both low and high season, Restaurant Kautenbach operates Monday, Wednesday and Thursday from 16:00 to 21:00, and Friday, Saturday and Sunday from 11:00 to 21:00. No seasonal adjustments to these hours apply.
Does the full-service Restaurant Kautenbach provide vegetarian or vegan menu options, and can it accommodate common dietary restrictions such as gluten-free meals?
Restaurant Kautenbach offers some vegetarian dishes. No further details about other dietary options are provided.
Does Camping Kautenbach provide discounted or complimentary public-transport tickets (e.g., Luxembourg day passes) for guests exploring the region without a car?
Public transport is free throughout Luxembourg, so Camping Kautenbach does not issue separate discounted or complimentary tickets.
Is there an indoor lounge or other sheltered communal area where adult guests can relax during bad weather, aside from the children’s play zone in the bistro?
Adult guests are welcome to relax in the tourist information room located in the main building, which is available during the day. A separate covered area, originally built for backpackers but open to all guests, also offers shelter from the weather, seating, and a drinks-and-snacks vending m.
What medical or first-aid facilities are available on site at Camping Kautenbach, and where is the nearest hospital?
First-aid kits are available in the main building, at reception, and in the bistro, and an automated external defibrillator (AED) is mounted on the terrace side of the main building for immediate emergencies. For minor injuries, guests should contact any staff member for assistance, and in a serious emergency dial 112. The nearest hospital is located in Wiltz.
Is there a vending machine for snacks or drinks that guests can use when the grocery shop is closed?
Yes. A covered seating area—originally built for backpackers but open to all guests—contains a self-service vending machine stocked with drinks and snacks that is accessible whenever the grocery shop is closed.
Do guests need to reserve a table at Restaurant Kautenbach during peak periods, and is there an online booking option?
Table reservations are recommended, particularly during busy periods. Guests may reserve by telephone, by email, or in person at reception or in the bistro.
What are the nightly rates for each camping-pitch category (Small, Standard, and Riverside) at Camping Kautenbach during low and high season?
Nightly pitch prices are €10.00 for a Small Tent pitch (includes one tent and one vehicle), €19.50 for a Standard pitch (includes one tent or caravan, one car, and one extra tent), and €24.00 for a Riverside pitch with the same inclusions as Standard. Extra fees per night are €13.50 for a backpacker on foot, €11.00 per additional person over 12 years, €6.50 per child aged 2–12, and free for babies under 2. Optional supplements include electricity (10 A) at €7.00, a dog at €4.50, an additional small tent at €4.00, and an additional vehicle at €4.00, while showers are free.
What are the nightly rental prices for wooden Pods, log cabins, Safari Tent L, and Safari Tent XL in low and high season?
Log Cabin M (Lodge M) is €62.50 per night for 1–2 guests, €78.00 for 3 guests, and €93.50 for 4 guests; a mandatory duvet-cover package costs €14.00 per person per stay. Log Cabin L (Lodge L) is €130.00 per night for 1–4 guests with bedlinen included. Wooden Pods cost €52.50 per night for 1–2 guests, €65.00 for 3 guests, and €77.50 for 4 guests. Safari Tent L (4-berth) and Safari Tent XL (6-berth) are priced per stay as follows: low-season Mon–Fri €350/€440, low-season Fri–Mon €350/€440, low-season week €665/€750, high-season week €800/€975, Ascension (4 nights) €500/€600, and Pentecost (3 nights) €400/€475.
How far is AquaNat’Our from Camping Kautenbach, and what are the recommended transport options for guests without a car?
AquaNat’Our lies roughly 12.5 km from Camping Kautenbach, a journey of about 20 minutes by car. Guests without a car can reach the centre by taking the public bus from Kautenbach to Hosingen, which takes approximately the same time.
Does Camping Kautenbach provide on-site car parking beside each camping pitch or rental unit, what is the supplemental fee for a second vehicle, and where should the extra vehicle be parked?
Yes. One vehicle may be parked directly beside each camping pitch or rental accommodation at no additional cost. If you bring a second vehicle (car, bike, trailer, etc.), a supplemental fee of €4.00 per night applies, and the extra vehicle must be parked in the designated parking area in front of the campsite.
Can guests purchase the Luxembourg Card or other regional attraction passes at Camping Kautenbach reception, and what are the prices and validity options?
Camping Kautenbach reception does not sell the Luxembourg Card or any other regional attraction passes. Consequently, no on-site pricing or validity information is available.
Do credit-card payments at the campsite reception, restaurant, or shop incur any additional surcharge or transaction fee?
Credit-card payments at the campsite reception, restaurant, and shop carry no additional surcharge or transaction fee. Guests may pay by card without incurring any extra costs.
Is there an indoor communal kitchen at Camping Kautenbach, when is it open, and what equipment does it provide?
Yes. A fully indoor communal kitchen is located in the main building and is accessible to guests at any time of day. It contains stovetops, microwaves, a freezer and other standard appliances, giving tent campers and other visitors a sheltered place to prepare meals during bad weather.
Does Camping Kautenbach offer marquee or large-tent rental for private events, and what sizes, capacities, and hire fees apply?
Camping Kautenbach does not rent marquees or large tents for private events; therefore, no sizes, capacities, or hire fees are available.
Is Camping Kautenbach liable if I am injured during my stay at the campsite?
Management is generally not liable for guest damages. Liability is accepted only in cases of gross negligence or if injury to life, body, or health occurs, in line with the campsite’s stated policy.
How many total camping pitches and rental units are available at Camping Kautenbach?
Camping Kautenbach offers approximately 260 different camping pitches.
Are any pitches or rental accommodations specially adapted for guests with reduced mobility, and how can they be reserved?
Pitches situated nearest to the sanitary facilities are recommended for guests with reduced mobility. These locations provide easier access and are therefore preferred.
What is the typical travel time by train from Kautenbach station to Luxembourg City, and how frequently do trains run on this route?
Trains from Kautenbach station to Luxembourg City run roughly every 30 minutes throughout the day, with a typical journey time of about 45 minutes.
Does Camping Kautenbach offer any half-board, breakfast, or other pre-paid meal packages for guests, and what are the prices and inclusions?
Camping Kautenbach does not offer half-board or other prepaid meal packages. Guests may use the daily bread service—ordering fresh bread for the following morning—and buy all additional breakfast items in the on-site shop.
Are any camping pitches designated pet-free to accommodate guests with severe allergies, and how can these be reserved?
All Blokhuts are pet-free. Camping pitches are not designated as pet-free because they are located in the open air.
Can guests change the dates of an existing reservation at Camping Kautenbach, and are any modification fees or restrictions applied?
Date changes depend on the specific reservation. Please contact Camping Kautenbach directly for assistance with any modification.
Which official social-media channels does Camping Kautenbach maintain, and where can guests follow campsite news or updates online?
Camping Kautenbach maintains official pages on Facebook and Instagram. Guests can follow these channels to stay updated on campsite news and announcements.
Does AquaNat’Our offer family tickets or discounted combined passes for two adults and their children, and what are the prices and inclusions?
Please visite the website https://aquanatour.lu/
Can guests arrange early check-in or late check-out at Camping Kautenbach, and what fees or conditions apply?
A late check-in can be arranged on request when seasonal conditions allow, at a fee of €17.50. Guests must submit their request in advance.
Are there charging stations or designated power points for electric bicycles (e-bikes) on the campsite, and is there any fee to use them?
There are no charging points, the electrisity on the campingpitch can be used for e-bikes.
What rental fees, capacities, and available equipment apply when booking on-site spaces for private events at Camping Kautenbach?
Any kind of group should contact us for more information.
What is the refund policy if a guest shortens their stay and departs earlier than planned without having purchased optional cancellation insurance?
In case of emergencies or problems pls come to our reception to find a solution.
Where can I view a complete overview of all on-site facilities at Camping Kautenbach?
Visit the dedicated Facilities page on the campsite’s website (https://www.campingkautenbach.lu/en/facilities) to see a full list of amenities such as the restaurant, cozy bistro, playgrounds, sanitary blocks, sports areas, and other guest services.