AquaNat’Our Pool Rules: What Every Guest Should Know Before Visiting
Planning a relaxing day at AquaNat’Our is easier when you know the AquaNat’Our pool rules in advance. Whether you are coming for swimming, the sauna, or the fitness area, understanding the house and bathing rules helps you avoid surprises, move smoothly through the facility, and enjoy your visit with confidence.
This guide brings together the most important AquaNat’Our pool rules in a clear, practical format. You will learn who can access the facility, what to wear, how the locker and wristband system works, what behavior is expected in the pool and sauna areas, and what liability rules apply.
Quick Answer: What are the main AquaNat’Our pool rules?
The main AquaNat’Our pool rules include:
- Access is generally open to anyone who pays the applicable entrance fee.
- Children under 9 must be accompanied by an adult guardian.
- People with contagious or infectious diseases, open wounds, or skin conditions that could contaminate the pool are not allowed.
- People under the influence of alcohol or drugs are not allowed.
- Thorough personal hygiene is required before using pool and sauna areas.
- Only standard swimwear is allowed in the pool.
- Sauna use is nude, although bath towels, robes, or sauna kilts may be worn.
- Clean sports shoes and attire are required in the fitness area.
- Guests must follow safety rules for pools, slides, diving boards, and sauna areas.
- Use of the facility is at guests’ own risk, subject to operator obligations.
Access Rules at AquaNat’Our
Before looking at clothing, safety, and behavior, it helps to start with the access conditions.
Who can enter?
Access to AquaNat’Our is generally open to anyone who has paid the applicable entrance fee. This creates a simple starting point for most visitors.
Who needs special supervision or may be denied entry?
Some important exceptions apply:
- Children under 9 must be accompanied by an adult guardian.
- Lifeguards do not supervise children.
- Persons with contagious or infectious diseases, open wounds, or skin conditions that could contaminate the pool are excluded.
- Persons under the influence of alcohol or drugs are excluded.
- Persons who have been explicitly banned from entering are not permitted access.
These rules are designed to protect both individual guests and the wider bathing environment.
Opening Hours, Admission, and Wristband Rules
Understanding arrival and departure rules can save time and prevent extra charges.
Entry timing and closing procedures
AquaNat’Our states that:
- Entrances close 60 minutes before closing time.
- Swimming and sauna areas must be vacated 20 minutes before closing.
- Fitness access is only available during the posted opening hours.
Facility restrictions and reservations
Management may restrict access to the whole facility or parts of it for operational or technical reasons, such as:
- Overcrowding
- Repairs
Current COVID-19 hygiene and safety measures also apply. In addition, management may reserve the facility or parts of it for events, courses, or school or club activities.
Badge wristband system
Visitors receive a badge wristband at entry.
The wristband system works as follows:
| Guest type | Preloaded credit |
|---|---|
| Adults | €80 |
| Children from age 6 | €20 |
This credit can be used for additional purchases in the pool and bistro areas and must be paid before leaving.
If a band is lost, a replacement fee plus €10 applies.
Ticket and time rules
A few additional admission points are worth remembering:
- Exceeding purchased time must be paid additionally.
- Tickets are non-refundable.
Locker and Belongings Policy
Guests should pay close attention to how they store personal items.
Clothes and belongings left 30 minutes after closing or stored in lockers after closing will be secured by staff and kept in the lost and found for 3 months.
AquaNat’Our also requires guests to safeguard items such as:
- Tickets or access authorization
- Locker keys
- Wristbands
- Rental items
Guests are expected to keep these items secure, carry them appropriately, and avoid leaving them unattended.
Hygiene Rules for Pool and Sauna Use
Hygiene is a basic part of the AquaNat’Our pool rules.
Personal hygiene requirements
Pool and sauna areas may only be used after thorough personal hygiene.
Soap and shower products
Soap or shower gel may only be used in the showers.
This helps maintain water quality and keeps shared spaces pleasant for all visitors.
Clothing Rules at AquaNat’Our
Clothing rules differ depending on whether you are using the pool, sauna, or fitness area.
Swimwear rules
Only standard swimwear is allowed.
Specific rules include:
- Shorts up to knee-length are permitted.
- Swim shoes are prohibited in pools, except non-slip shoes in fitness classes.
- Underwear beneath swimwear is not allowed.
- Burkinis designed for swimming are permitted if the face remains uncovered.
Sauna clothing rules
Sauna use is nude.
However, guests may wear:
- Bath towels
n- Robes - Sauna kilts
Fitness clothing rules
For the fitness area, guests must wear:
- Clean sports shoes
- Appropriate sports attire
Flip-flops, sandals, and street shoes are not allowed in fitness.
Rental items and loss fees
Towels and robes may be rented at the reception for a fee. The stated loss fees are:
- €40 for robes
- €20 for sauna towels
Pool Rules and Water Safety
The pool area includes several specific safety requirements.
Toys and flotation devices
Water balls, soft balls, flotation devices, and swim rings are only allowed in:
- Children’s pools
- Shallow pools
Non-swimmers must not use deep swimming areas or diving zones.
Diving board rules
Diving boards may only be used when staff approves.
Additional diving rules include:
- Diving is at one’s own risk.
- Only one person may use the board at a time.
- Goggles are not allowed on the diving board.
- Pushing, throwing, or swimming under divers is prohibited.
Pool furniture
Pool chairs may not be moved from outdoor areas into the swimming hall.
Slide Rules Guests Should Know
Slides are fun, but they also require precise safety behavior.
The slide rules include:
- The slide must be used continuously.
- Stopping or slowing down on the slide is prohibited.
- Children aged 3+ may use the slide with adult supervision.
- Children under 9 must be supervised at the top and bottom.
- Guests must exit the slide area immediately after landing.
- Only sliding on the back is allowed.
- Serious or repeated violations may result in immediate removal from the facility.
Sauna Rules for a Relaxing Shared Environment
Sauna etiquette is an important part of the overall guest experience.
Expected behavior in the sauna area
The sauna area is intended for relaxation, so considerate behavior is expected at all times.
The rules prohibit:
- Loud talking
- Singing
- Electronic devices in rest zones
Lounger use
Loungers must be used with a towel or robe. Reserving loungers is not allowed, and staff may remove reserved items.
Health and supervision
Guests must inform staff of any health issues before entering the sauna. Medical clearance is recommended if there is uncertainty.
Children under 17 are only allowed in the sauna with an adult.
Sauna operations and device policy
- Sauna infusions are conducted by trained staff only.
- Sauna use is nude only.
- Smartphones are prohibited.
- Tablets for reading are allowed.
- Use of the sauna pond is at your own risk.
Fitness Center Rules
The fitness area has straightforward but important expectations.
Equipment handling
Equipment must be treated with care, and weights must be returned after use.
Cleanliness standards
Guests must:
- Use towels on all surfaces
- Disinfect cardio equipment after use
These are simple habits, but they make a big difference in shared exercise spaces.
Lost & Found, Complaints, and Facility Conduct
AquaNat’Our also sets clear expectations for valuables, complaints, and guest behavior.
Lost property and valuables
Management is not liable for valuables, including items in lockers.
Lost items must be handed to staff and are handled according to law.
Complaints and suggestions
Staff will receive and address complaints immediately where possible. Further complaints may be submitted in writing at the reception or to management.
Rule violations
By entering, visitors acknowledge the rules. Violations may result in exclusion without refund.
Liability at AquaNat’Our
Liability is one of the most important topics for any visitor.
Direct answer: Is management liable for guest damages?
Management is generally not liable for guest damages, except in cases of gross negligence or injury to life, body, or health.
Other liability-related points
Additional rules state that:
- Use of the facility is at guests’ own risk, except for operator obligations.
- Damage, loss, or destruction of personal items is the guest’s responsibility.
- Guests must safely store tickets, locker keys, or wristbands; loss due to negligence is the guest’s responsibility.
- Theft or attempted theft will be reported immediately.
Practical Tips Before Your Visit
If you want a smoother experience, these practical steps can help:
Before you arrive
- Check the posted opening hours.
- Arrive early enough, since entry closes 60 minutes before closing.
- Bring the correct clothing for the pool, sauna, or fitness area.
During your visit
- Shower thoroughly before using the pool or sauna.
- Keep your wristband, locker key, and rental items secure.
- Follow staff instructions, especially around diving boards and slides.
- Supervise children closely.
Before you leave
- Pay any additional purchases made with the wristband.
- Vacate swimming and sauna areas 20 minutes before closing.
- Double-check lockers and changing areas for personal belongings.
Why These AquaNat’Our Pool Rules Matter
Good facility rules do more than set limits. They create a safer, cleaner, and more predictable experience for everyone.
At AquaNat’Our, the rules cover the full visitor journey, from entry and clothing to water safety, relaxation etiquette, fitness hygiene, and personal responsibility. For guests, that means fewer misunderstandings and a better chance to enjoy the facility exactly as intended.
If you are also planning content around visitor preparation, family visits, sauna etiquette, or fitness area expectations, those are natural related topics to explore alongside the AquaNat’Our pool rules.
Conclusion
Knowing the AquaNat’Our pool rules before your visit helps you prepare properly, protect your belongings, and enjoy the pool, sauna, and fitness areas with confidence. From supervision requirements for children to dress codes, slide safety, sauna etiquette, and liability terms, each rule supports a smooth shared experience.
Before your next visit to AquaNat’Our, review these key points, prepare the right clothing and essentials, and plan your time carefully so you can focus on what matters most: enjoying your day.