Musée Binsfeld

Quick Facts

Overview

Musée Binsfeld is a museum now 38 years old that offers personalised visit planning ranging from a single themed activity to an entire day programme and provides a versatile tavern. Booking forms allow visitors to specify desired activities, date, time, language, meal preferences, dietary requirements and contact details in English, French and Dutch. The charitable association that runs the museum has been collecting historical artefacts for more than 55 years. The organisation behind the museum is the ‘Syndicat d'inérêts Binsfeld-Holler-Breidfeld asbl’. Alongside the museum, the association operates the ‘Holiday Home Museum Binsfeld’, which serves as its second source of income. The rural museum itself, known as ‘A Schiewesch’, is curated to immerse visitors in the traditional village life of the region. The organisation is managed by a ten-member volunteer board and supported by eleven staff members who work together to deliver the visitor experience. In high season (Easter to All Saints’ Day) the museum is open daily from 2 pm to 6 pm (last admission 5 pm). In low season (All Saints’ Day to Easter) it opens Monday to Friday 2 pm–6 pm, remaining closed on Saturdays, Sundays and public holidays. Groups or school classes can arrange visits outside regular hours.

Offerings, Features, or Content

Type Description
Musée Binsfeld exhibition The museum is celebrating its 38th anniversary this year.
Musée Binsfeld visit planning The museum works with visitors to plan an individual museum visit.
Musée Binsfeld visit scale Visits may be small or large.
Musée Binsfeld activity duration Visits may involve one activity or a whole day trip.
Musée Binsfeld visit type Visits may be theme-specific or completely free.
Musée Binsfeld tavern versatility statement The museum tavern is described as very versatile.
Group tours with catering Available for groups of 10 – 44 people, with a local caterer; one menu must be chosen for the whole group and communicated in advance along with any dietary requirements or special requests.
Musée Binsfeld booking full field sequence FORM_DESIGNATION; FORM_ACTIVITY1; FORM_ACTIVITY2; FORM_ACTIVITY3; FORM_ACTIVITY4; FORM_ACTIVITY5; FORM_ACTIVITY6; FORM_DATE; FORM_STARTTIME; FORM_ENDTIME; FORM_ACTIVITY4; FORM_ACTIVITY40; FORM_ACTIVITY41; FORM_ACTIVITY42; FORM_DIETARY; FORM_ACTIVITY6; FORM_ACTIVITY61; 0; 1; 2; FORM_LANGUAGES; FORM_LANG_LU; FORM_LANG_DE; FORM_LANG_FR; FORM_LANG_EN; FORM_LANG_NL; FORM_NBRKIDS; FORM_OPTION1; FORM_OPTION2; FORM_OPTION3; FORM_OPTION4; FORM_OPTION5; FORM_OPTION6; FORM_MEALS_TITLE; FORM_MEAL1; FORM_MEAL2; FORM_MEAL3; FORM_MEAL4; FORM_DIETARY.
Musée Binsfeld booking contact fields Name, Company, Email, Phone and Comment.
Musée Binsfeld English booking-form privacy notice The English form states that privacy is respected and data is processed for the sole purpose of responding to the request; sending the form means acceptance of the privacy policy.
Musée Binsfeld French booking-form privacy notice The French form states that privacy is respected and data is used only for the purpose of processing the request; sending the request means acceptance of the privacy policy.
Musée Binsfeld Dutch booking-form privacy notice The Dutch form states that privacy is respected and data is processed exclusively to process the request; sending means acceptance of the privacy policy.
Opening outside regular hours for groups The museum can open outside opening hours by arrangement for groups or school classes.

How It Works

  1. Musée Binsfeld visitors use multilingual booking pages to specify activities, dates, times, language choices, group size, meal options, dietary requirements and contact details.

Audience & Use Cases

Practical Information

Topic Details
Physical address 8, Ëlwenterstrooss, 9946 Binsfeld, Luxembourg
Phone +352 97 98 20
Email info@museebinsfeld.lu
German contact form https://www.museebinsfeld.lu/formular/
Musée Binsfeld English booking source https://www.museebinsfeld.lu/booking/?Id=id40276
Musée Binsfeld French reservation source https://www.museebinsfeld.lu/reservation/?Id=id40278
Musée Binsfeld Dutch booking source https://www.museebinsfeld.lu/boeking/?Id=id40278
Musée Binsfeld booking language options Luxembourgish, German, French, English, Dutch
Group tour catering requirements Minimum 10, maximum 44 participants; booking required; one menu for the entire group; dietary details communicated in advance.
Access and parking The museum’s own parking lot next to the building is currently accessible; additional parking at the village church and festival hall may be used depending on construction phases.
Opening hours High season (Easter to All Saints’ Day): daily 2 pm–6 pm (last admission 5 pm). Low season (All Saints’ Day to Easter): Monday–Friday 2 pm–6 pm (last admission 5 pm); closed Saturdays, Sundays and public holidays.
Outside regular hours Groups or school classes can arrange visits outside these hours.
Musée Binsfeld English services source https://www.museebinsfeld.lu/our-services/
Musée Binsfeld French services source https://www.museebinsfeld.lu/services/
Musée Binsfeld Dutch tavern source https://www.museebinsfeld.lu/bedrijf/taverne/
Musée Binsfeld exhibition source https://www.museebinsfeld.lu/company/exhibition/
Musée Binsfeld English legal-notice source https://www.museebinsfeld.lu/legal-notice/
Musée Binsfeld French legal-notice source https://www.museebinsfeld.lu/mentions-legales/
Musée Binsfeld Dutch legal-notice source https://www.museebinsfeld.lu/wettelijke-vermeldingen/
MUM digital agency address 3, Om Knupp, L-9991 Weiswampach, Luxembourg
MUM digital agency website www.mum.lu

Key Entities and Definitions

Additional Facts

Frequently Asked Questions

Which accommodation types can I choose from?

You can book a regular camping pitch with views over the brook or rent a fully equipped safari tent, a cosy Pod, or a wooden cabin.

When is Camping Kautenbach open?

The campsite is open from February through November each year.

Where is the campsite located?

Camping Kautenbach is located at 3 An der Weierbach, L-9663 Kautenbach, Luxembourg.

How can I make a reservation?

Use the “Zoek en boek” (Search and Book) feature on the website or contact the campsite directly by phone or email.

What on-site facilities and dining options are available at Camping Kautenbach?

Camping Kautenbach offers a range of on-site facilities, including two playgrounds, a brook for water play, adjacent forest areas, comfortable sanitary blocks, and sports areas. For dining, the on-site Bistro & Bar Restaurant features a bar and terrace and serves a variety of dishes and specialities that can be enjoyed either indoors or outside.

Which sports and games can I play on the campsite?

Guests can play volleyball, football, table tennis, and pool, ensuring activities for both adults and children.

What activities are available for children?

Children can enjoy two playgrounds, explore the brook, play in the surrounding forest, and join various sports activities.

Is Camping Kautenbach suitable for backpackers, and what facilities does the Backpacker Field provide (e.g., communal gas stove)?

Yes. Camping Kautenbach has a dedicated Backpacker Field for travellers arriving on foot. Each numbered spot in the shared grassy area accommodates one person with a small tent, provides full access to all campsite facilities, and even includes a communal gas stove so you can prepare simple meals without carrying your own cooker. Check-in for backpackers runs from 13:00 to 20:00, offering a convenient, budget-friendly option for solo adventurers.

Is the campsite biker friendly?

Yes, Camping Kautenbach highlights its biker-friendly approach, welcoming guests who travel by motorcycle.

What does Camping Kautenbach offer and what makes it unique?

Camping Kautenbach is a family campsite in the Luxembourg Ardennes offering spacious camping pitches beside a brook as well as rental options such as fully equipped safari tents, cosy Pods, and wooden cabins. The campsite stands out for its quiet, natural setting, sustainable operations, family-oriented facilities, and direct access to Luxembourg’s forests, rocks, and waterways.

Can I hike or cycle from the campsite?

Yes, numerous scenic hiking and cycling routes start nearby, taking you through rocks, forests, and riverside paths.

Are there castles near Camping Kautenbach?

Luxembourg is known for its many unique castles built from regional stone, and several can be visited from the campsite.

Are nearby cities easy to visit?

The campsite promotes trips to charming villages as well as the capital city of Luxembourg, giving guests several urban sightseeing options.

Does Camping Kautenbach operate sustainably?

Yes, the campsite lists ‘duurzame bedrijfsvoering’ (sustainable operations) among its core attributes.

Which languages are supported on the website?

The website is available in Dutch, English, German, and French.

How can I contact Camping Kautenbach?

You can call +352 95 03 03 or email info@campingkautenbach.lu.

Is there an online price list?

Yes. A detailed price list, including nightly rates for all camping pitch categories as well as every type of rental accommodation, can be accessed through the “Prijslijst” section of the website.

Is an online map of the campsite available?

Yes, you can view the campsite layout through the 'Plattegrond' (map) section of the website.

Are pets allowed at Camping Kautenbach, and are there any restrictions or fees?

Pets are welcome at Camping Kautenbach, except in the log cabins. A fee of €4.50 per pet, per day applies.

Is Wi-Fi available throughout the campsite, what does it cost, and can I access it outside the stated 08:00–20:00 window?

Complimentary Wi-Fi is available across the entire campsite, including common areas, from 08:00 to 20:00 each day. The network is automatically deactivated outside these hours, and no paid options or special arrangements are offered for access before 08:00 or after 20:00.

Which payment methods are accepted for reservations and on-site purchases (e.g., credit cards, cash, contactless)?

Reservations can be paid by bank transfer, PayPal, or Pay.nl. On site, payments are accepted by credit card or cash.

Are campfires or barbecues permitted at Camping Kautenbach, and are there any temporary restrictions during periods of drought or high fire risk?

Campfires and barbecues are permitted for guests, but all fires must be contained within a designated fire pit to ensure safety. Guests can rent or purchase fire pits on-site, while barbecues and barbecue grills are available for purchase only. During drought conditions or times of elevated fire risk, all open fires are prohibited; guests are notified of any temporary ban via the campsite app and through prominent notices displayed around the grounds.

Does Camping Kautenbach have a swimming pool, and where can guests find nearby indoor swimming or wellness facilities?

Camping Kautenbach does not have an on-site swimming pool, but guests can cool off in the River Clerve that flows directly through the campsite. If you prefer an indoor pool or spa, you can visit AquaNat'Our in Hosingen, a leisure complex with swimming pools, a sauna area and fitness facilities located within easy driving distance of the campsite.

Do camping pitches include 10-amp electricity hook-ups with nearby water points, and what does optional electricity cost on the small pitches where it isn’t included?

Yes. All camping pitches have a nearby water point and a 230-V / 10-amp electricity hook-up. On standard and riverside pitches this is generally included in the pitch price with no usage limits. On the smaller pitches, electricity can be added as an optional extra at €7 per night. Please note that high-load devices—such as electric vehicles—may not be connected to the campsite’s power network.

What are the check-in and check-out times at Camping Kautenbach, and what is the latest time I can arrive?

Check-in for camping pitches starts at 13:00 and must be completed by 20:00, with check-out required by 11:00. For rental accommodations—including wooden Pods, log cabins, safari tents and the dedicated motorhome pitches—check-in begins at 14:30 and is possible until 20:00; check-out must be completed by 10:30.

Which annual festivals or cultural events are held near Camping Kautenbach?

The Éislek region hosts several well-known events, including the Festival of the Gnomes in Ettelbruck (May), Geenzefest in Wiltz (late May), the Open-air Art Festival in Lellingen (June), the Wiltz Festival of performing arts (late June–early July), the Agricultural Fair in Ettelbruck (early July), and the Veiner Nëssmoort nut market in Vianden on the second Sunday of October.

What dining options are available in the surrounding area outside the campsite?

Nearby choices include Bistro Holler in Holler, Brasserie & Restaurant Beim Louis and Café Beim Frank in Diekirch, Charly’s Bar at Leweck Resort in Lipperscheid, Dikkricher Stuff in Diekirch, Lounge352 in Clervaux, Rhino Sports’ Bar in Clervaux, and SENSA Restaurant & Lounge Bar in Weiswampach.

Where can I buy local products or souvenirs close to the campsite?

Regional specialty shops include Peters Candle Factory in Heiderscheid, Sauerbuttik farm shop in Erpeldange-sur-Sûre, the Téi vum Séi herbal-tea manufactory in Gruemelscheid, and the Ëm de Séi a méi shop in Esch-sur-Sûre, all offering locally produced items and gifts.

What is Camping Kautenbach’s cancellation or modification policy for reservations?

Camping Kautenbach does not provide its own cancellation insurance. Guests who wish to be covered may purchase optional cancellation insurance through the campsite’s partner, RecreatieVerzekeringen (www.recreatieverzekeringen.nl; info@nl.recreatieverzekeringen.nl).

Are there designated quiet hours or night-time noise regulations on the campsite?

Designated quiet hours are enforced from 22:00 to 07:30. During this period, guests must keep noise to a minimum to ensure a restful environment for all campers.

Does the campsite provide electric vehicle charging points on site or nearby?

The campsite does not offer electric vehicle charging facilities. The nearest charging station is at Kautenbach train station.

Can guests rent sports equipment—such as bicycles, kayaks, or fishing gear—directly at Camping Kautenbach, and what are the rental fees or conditions?

The campsite does not rent or sell sports equipment of any kind, including bicycles, kayaks, or fishing gear. Guests can purchase the required fishing permits on site but must obtain any equipment elsewhere. For bicycles or kayaks, you can rent them from Rentabike Ardennes in Wiltz; further information is available at https://www.wiltz.lu/fr/vie-locale/mobilite-transports/rentabike-ardennes.

Is there a minimum stay requirement during peak season or for specific accommodation types?

Yes, a minimum stay is required. For full details, please consult the reservation terms at https://www.campingkautenbach.lu/en/price-list.

Are the rental accommodations equipped with heating or air-conditioning, and is bedding included or available for hire?

All rental accommodations include heating, except for the safari tents, which are not heated. For additional details, please visit the accommodations section of the website.

Are day visitors allowed to join registered guests on the campsite, and is there an entry fee or registration process?

Day visitors are welcome on the campsite between 10:00 and 20:00. No registration or entry fee is required.

Is there an on-site grocery shop or daily bread/pastry service, and what products does the shop stock?

Yes. Camping Kautenbach has a small on-site shop where you can pick up everyday necessities such as food, drinks, sweets, basic drugstore items, essential camping supplies and toys. In addition, a daily bread and pastry service is available so you can order fresh rolls and croissants for the following morning.

Does the campsite provide on-site car parking next to pitches or rental units, and is there any additional cost?

One vehicle may be parked directly beside each camping pitch or rental accommodation at no additional cost. A supplemental fee is charged for any second vehicle.

Are organised entertainment or activity programmes for children offered during school holidays or peak season?

No organised entertainment or activity programmes for children are offered during school holidays or peak season.

What are the vehicle access rules at night and how is the campsite secured?

A front-entrance barrier controls access to the campsite. Incoming vehicles are not permitted between 22:00 and 08:00 while the barrier is closed; outgoing traffic is allowed at all times.

Which camping pitch categories are available, what are their respective sizes, and are there vehicle size limits?

Small pitches accommodate up to 45 m². Standard pitches permit up to 120 m², and standard pitches near the river are limited to 110 m². Motorhomes must not exceed 3.30 m in height or 8.5 m in length.

Does Camping Kautenbach offer secure lockers or a safe deposit service for valuables?

Yes. Camping Kautenbach provides secure lockers near the backpackers' field for storing valuables.

Can guests fish in the nearby brook or river, and are fishing permits available through the campsite?

Yes, guests may fish in the river. Required permits can be purchased directly at the campsite.

How far is the Kautenbach train station from Camping Kautenbach?

Kautenbach train station is located approximately 1.5 km from the campsite, giving guests convenient access to regional public transport and nearby attractions.

Are recycling or waste-sorting facilities provided on the campsite, and how should guests dispose of their rubbish?

The campsite provides waste-sorting facilities. Guests are required to separate cardboard, plastic, metal, Tetrapak, and general waste before disposal.

Which marked hiking routes can I explore from Camping Kautenbach, and what are their lengths and difficulty levels?

Several way-marked trails start in the Éislek region and can be reached easily from Camping Kautenbach:

• Éislek Path Kautenbach – 14.44 km, about 5 h, difficult
• Nat'Our Route 6 – 17.27 km, about 5 h 20 min, medium
• Éislek Pad Asselborn – 7.54 km, 2 h, medium
• Éislek Pad Boulaide – 11.54 km, 3 h 35 min, medium
• Éislek Pad Bourscheid – 14.81 km, 5 h 05 min, difficult
• Éislek Pad Vianden – 9.25 km, 3 h 15 min, medium

What sanitary facilities are available at Camping Kautenbach, and do they include baby-changing areas or baby baths?

Camping Kautenbach provides four comfortable, well-maintained sanitary blocks with toilets, hot showers, washing-up sinks and other guest amenities. Three of the four blocks include baby-changing areas / family bathrooms, and two of those blocks also feature dedicated baby baths for bathing infants and small children.

Are there any local breweries near Camping Kautenbach that I can visit?

Yes. Beer lovers can head to Den Heischter in Heiderscheid and the Ourdall Brewery in Heinerscheid, both situated in the Éislek region and reachable within a short drive from the campsite.

Which nearby farms or farm shops offer regional products that guests can visit?

Regional produce is available at several farms close to the campsite: the Educational farm Um Knapphaff in Knaphoscheid, Haff Ditgesbach’s "De Buttek" farm shop in Ettelbrück, Kaeshaff in Hoscheid-Dickt (Demeter milk, meat, vegetables and honey) and Meyrishaff in Bastendorf, which also has a 24-hour vending machine. All can be reached by car from Camping Kautenbach.

Is there a weekly market near Camping Kautenbach for purchasing fresh goods?

Yes. Ettelbruck hosts the Weekly Market of Ettelbruck on Grand-Rue (L-9050 Ettelbruck). The market is easily reached from the campsite and features a range of stalls for visitors.

Where can I find a single shop that sells both local products and everyday essentials close to the campsite?

The Buttik vum Séi in Heiderscheid (4, Am Clemensbongert, L-9158 Heiderscheid) offers a wide selection of Upper Sûre Nature Park products along with general groceries and daily necessities.

Which nearby museum showcases the history of wool processing in the region?

The Ancient Cloth Factory "Duch vum Séi" at the Öewersauer Nature Park Centre (15, Route de Lultzhausen, L-9650 Esch-sur-Sûre) presents restored machinery, exhibits on wool weaving, and a regional souvenir shop.

Which World War II heritage sites can I visit near Camping Kautenbach?

History enthusiasts can drive to the Airmen’s Monument in Maulusmühle, where aircraft wreckage from the Battle of the Bulge is on display, and to the Anti-tank Gun 43 relics at the Houfëls viewpoint near Boulaide. Both memorial sites lie within the Éislek region and are easily reached by car from the campsite.

Are guided tours of nearby towns, castles, or museums available from the campsite?

Yes. Visit Éislek offers guided tours led by local experts to regional towns, castles and museums. Guests can browse the full programme online and depart from Camping Kautenbach to the designated meeting points of their chosen tour.

Which nearby restaurants are known for serving dishes made with regional Éislek products?

For authentic local cuisine, consider Beim Bertchen in Wahlhausen, Bistro Sënnesräich in Lullange, Dikkricher Stuff in Diekirch, Restaurant Am'Our in Eisenbach, Restaurant Aux Tanneries de Wiltz, Restaurant Comte Godefroy in Esch-sur-Sûre, La Table de Clervaux, Restaurant Madeleine in Marnach, Robbesscheier in Munshausen and Restaurant St. Fiacre in Bourscheid. These eateries emphasise regional ingredients and some carry the “Sou schmaacht Lëtzebuerg” label.

Where can I find information on upcoming events and festivals in the Éislek region during my stay?

The ‘All events in Éislek’ calendar on the Visit Éislek website lists more than 150 forthcoming cultural, musical, and market events throughout the region.

Where can I purchase detailed hiking maps for the Éislek region?

Visit Éislek’s online shop sells official hiking maps that display all regional trails together with their difficulty ratings and topographical profiles. You can order the maps online before or during your stay.

Can I book a guided hike in the Éislek region from the campsite?

Yes. Visit Éislek offers guided hikes led by local experts; places can be reserved online, and you can travel from Camping Kautenbach to the designated meeting point of your chosen tour.

Which long-distance hiking trail passes close to Camping Kautenbach?

The Escapardenne route—made up of the Lee Trail and the Éislek Trail—runs through the Ardennes between Luxembourg and Belgium and can be accessed in the vicinity of Camping Kautenbach.

Does Camping Kautenbach offer seasonal or long-term pitches, and what is included in the seasonal arrangement?

Yes. Seasonal pitches are available between 1 April and 31 October for €1,250. The price covers the site rental for seven months, overnight stays for household family members (max. two generations), use of all sanitary and campsite facilities, and hot- and cold-water consumption; electricity (€6 per night) and accommodation for additional guests are not included.

How many dedicated motorhome pitches are there, and where are they located on the campsite?

Camping Kautenbach provides eight dedicated motorhome pitches situated in the central area of the campsite for easy access. Check-in for these pitches is possible between 13:00 and 20:00.

Is there a library where guests can borrow books or games?

Yes. Camping Kautenbach offers a small on-site library where visitors may borrow books, puzzles, and games during their stay.

Are double-axle motorhomes permitted on the motorhome pitches?

No. Double-axle vehicles are not allowed on any of the dedicated motorhome pitches at Camping Kautenbach.

Is there a maximum weight limit for motorhomes using the designated pitches?

Yes. Motorhomes must not exceed 4,000 kg to use the campsite’s dedicated motorhome pitches.

Does Camping Kautenbach provide footballs and volleyballs, or must guests bring their own sports equipment?

The campsite supplies footballs and volleyballs that guests can use on the sports field at no extra charge.

Is there a table-football (foosball) game available for guests to play?

Yes. The Sports & Games area includes a table-football setup that guests may enjoy during their stay.

What amenities are included in the log cabins, and what is the difference between Log Cabin M and Log Cabin L?

Both Log Cabin M and Log Cabin L sleep up to four people and come with made-up beds, electricity, lighting, heating, indoor and outdoor seating (a table with benches inside the cabin and on the covered terrace), complimentary Wi-Fi from 08:00 to 20:00, and cold running water outside the frost period. Log Cabin L additionally features a fully equipped kitchenette with utensils, fridge, microwave, Senseo coffee machine, kettle, and a four-burner gas stove, whereas Log Cabin M has no built-in kitchen. Kitchen and bath linen are not provided in either cabin.

What rules must dog owners follow while staying at the campsite?

A maximum of two dogs are allowed per pitch. Dogs must be kept on a leash at all times (the leash may not extend beyond the pitch), walked outside the campsite, and may not be left alone in tents or caravans. Dogs are not permitted in the log cabins, sports field, shop, toilets, playgrounds, or on the bouncy castle, but they are welcome inside the bistro and may exercise on the open field directly in front of the campsite.

Which amenities and surface type do the dedicated motorhome pitches provide, and can tents or caravans book these hard-standing spots?

Both the centrally located and waterfront dedicated motorhome pitches accommodate up to two people and feature a hard, paved (or half grass-tile) surface for the vehicle with an adjoining grassy sitting area for outdoor chairs or a small table. Each pitch is equipped with a nearby chemical-toilet disposal point, a 230-V electricity hook-up, and complimentary Wi-Fi from 08:00 to 20:00. These reinforced hard-standing pitches are reserved exclusively for self-contained motorhomes and are not available for tents, caravans or other accommodation types.

Are dogs allowed in the wooden Pods, and is there an extra charge?

Yes. Dogs can be added as an optional extra when booking a wooden Pod, and the standard pet fee of €4.50 per dog, per day applies.

Is there a bouncy castle for children at Camping Kautenbach?

Yes. A bouncy castle is available on the campsite for children’s play (dogs are not permitted on it).

Can guests play Homeball on the campsite, and is equipment provided?

Yes. The Sports & Games area includes a Homeball setup, and all necessary equipment is supplied free of charge.

What amenities are included in the Safari tents?

Both Safari Tent L and Safari Tent XL feature a fully equipped kitchen (fridge, microwave, Senseo coffee machine, kettle and 4-burner gas cooker), box-spring beds with additional bunk beds, and complimentary Wi-Fi from 08:00 to 20:00. Guests may also bring up to two dogs per tent for €4.50 per dog, per night.

Are the sanitary facilities heated for use in cooler weather?

Yes. Camping Kautenbach’s sanitary blocks are heated, providing warm and comfortable washrooms even during colder periods of the year.

Can caravans or tents be placed on the dedicated motorhome pitches?

No. The eight centrally located motorhome sites are reserved exclusively for self-contained motorhomes; caravans, tents, and other accommodation types must use the standard camping pitches.

How many camping pitches are located directly beside the river?

Camping Kautenbach offers approximately 47 waterfront pitches where guests can set up their tent or caravan right next to the stream.

May I place a small fence or sheep net around my pitch for my dog?

Yes. Dog owners are allowed to place a sheep net around their pitch to create a safe area for their pet.

What laundry facilities are available on-site, and when can guests use them?

Camping Kautenbach’s launderette is open 24 hours a day and contains two washing machines and two dryers that guests can use for a fee.

Do I need to bring my own bedding when staying in a wooden Pod?

Yes. Guests should bring their own sleeping bags or bedding when staying in a wooden Pod, as linen is not supplied.

Is running water available in the log cabins during winter?

Running cold water is provided in the log cabins only outside the frost period; the water supply is turned off during freezing conditions.

What deposit or payment schedule applies when I confirm a booking?

For camping pitch bookings of one week or longer, a 25 % deposit is due at the time of confirmation and the balance must be paid at least five working days before arrival. For rental accommodations the deposit is 50 %, with the remaining amount also due five working days before arrival. Stays of less than one week and bookings made within 15 days of arrival must be paid in full immediately.

When is the campsite reception desk open (low and high season)?

Reception is open daily from 09:00–12:00 and 13:00–17:30 in low season, and from 09:00–12:00 and 13:00–19:00 in high season. On certain peak-season days the afternoon session may be extended until 20:00; please confirm the exact closing time on arrival.

On which days is the bistro closed, and how does its schedule change through the year?

The campsite bistro operates from early spring to late autumn but is closed every Tuesday and opens only on a limited basis during the winter season. Exact daily opening and closing times vary by season and will be confirmed upon arrival.

During which months can I book Safari Tents L and XL at Camping Kautenbach?

Both Safari Tent L and Safari Tent XL are available for rent each year from 15 May to 15 September.

Does Camping Kautenbach offer a special spring camping arrangement, and how does it work?

Yes. From Easter until 30 June the Spring Camping offer lets you park your caravan once and leave it on site between visits. You pay only the normal nightly pitch rate for the nights you actually stay, with a minimum of six nights per month. Contact the campsite to book or obtain further details.

Can I arrange my tent or caravan in any layout on the camping pitch?

Yes. Both standard and riverside pitches allow free choice of pitch configuration, so you may position your equipment in the layout that best suits your needs.

Are dogs allowed inside the campsite bistro?

Yes. Dogs are welcome inside the bistro as long as they are kept on a leash.

Where can I exercise my dog while staying at the campsite?

Dogs may be exercised on the field located directly in front of the campsite; they must remain on a leash and be walked outside the campsite for regular walks.

Do any rental accommodations have private bathrooms, or are all sanitary facilities shared?

All sanitary facilities are shared.

What medical or first-aid facilities are available on site, and where is the nearest hospital or pharmacy?

An automated external defibrillator (AED) is mounted on the terrace side of the main building for immediate emergencies. For further medical treatment, the nearest hospital is located in Wiltz.

Is firewood or charcoal available for purchase on-site for campfires and barbecues, and what are the prices?

Yes. Bundles of firewood and bags of barbecue charcoal are sold in both the main shop and the mini-shop on the campsite. Current prices are displayed at the point of sale; please check in the shop or ask at reception for the latest rates.

Does Camping Kautenbach accept discount cards such as ACSI, CampingCard, or other membership programmes that offer reduced rates?

No.

What is the maximum number of people allowed per camping pitch, and are there additional fees for extra occupants?

Max. 6 persons per camping pitch. For each person we charge 11€ per night.

Can guests hire additional equipment such as refrigerators, freezers, or cooling blocks on-site?

No.

Are the sanitary facilities or rental accommodations accessible for guests with reduced mobility, and how many accessible washrooms are available?

Two of the four sanitary blocks are specially equipped for guests with reduced mobility. Please note that all rental accommodations have at least one stair because the site occasionally experiences flooding, so they are not wheelchair-accessible.

Are the campsite’s toilets, hot showers and washing-up areas free to use, or do guests need to purchase tokens?

No. All four sanitary blocks—including toilets, hot showers, washing-up sinks and baby facilities—are free of charge for campsite guests.

How many chemical toilet dumping sites are there on the campsite, and what facilities does the motorhome service station offer?

The campsite provides three chemical-toilet dumping sites spread across the grounds, so motorhome and caravan users never have far to walk to empty their tanks. In addition, a dedicated motorhome service station is available throughout your stay; it includes free outdoor grey-water disposal and fresh-water refill points.

Does the bistro serve local beers or speciality drinks?

Yes. The cosy bistro offers local beer on tap and stocks around 20 different types of whiskey alongside its regular drinks menu.

Are dishwashing sinks available at Camping Kautenbach, and how many washing-up areas are there?

Yes. There are four separate washing-up areas distributed across the campsite’s sanitary blocks.

Where can I book a panoramic covered-wagon ride near Camping Kautenbach, and what does it cost?

Panoramic covered-wagon rides through the Ösling countryside can be booked via info@museebinsfeld.lu. Each trip lasts one hour, carries up to 20 people, and costs €5 per person (minimum charge €60) plus a €50 driver fee.

What are the opening hours of the AquaNat’Our fitness and swimming complex recommended by the campsite?

AquaNat’Our is open Monday–Friday from 07:00 to 21:30 and on Saturday and Sunday from 08:00 to 18:00.

How much does an AquaNat’Our sauna ticket cost, and does it include swimming-pool access?

Yes. Any sauna ticket automatically grants access to the swimming and leisure pool. A 3-hour sauna pass costs €23.50 for adults and €11.00 for children aged 6–16, while a full-day sauna ticket costs €27.50 for adults and €16.00 for children.

Does AquaNat'Our offer baby-swimming classes, and what do they cost?

Yes. AquaNat'Our runs Baby Swimming Courses for infants aged 10–20 months. A 10-session pass costs €189 for the first and second course and €169 from the third course onward. To register, contact +352 245 199 00 or info@aquanatour.lu.

Which children’s swimming courses are available at AquaNat’Our, and what does the Bambini course cover?

AquaNat’Our offers several age-specific swimming courses for children:
• “Natation tout-petits” for toddlers aged 20 months–5 years.
• Children’s Swimming Course for ages 5–10 years (10 × 45 min, €159).
• Bambini Swimming Course for ages 5–12 years (10 × 45 min, €149).

The Bambini course is designed for children who have completed the basic lessons and can already stay afloat. It concentrates on refining and perfecting their breaststroke technique in a friendly group setting, helping young swimmers gain confidence and improve overall coordination in the water.

How long does a light-therapy session at AquaNat’Our last, and what does it cost? Are package deals available?

Each light-therapy treatment lasts between 5 and 15 minutes and costs €11 per session. Guests who plan multiple visits can purchase a 10-session pass for €99, which may also be added as an option to an AquaNat’Our fitness membership.

Can I celebrate my child’s birthday at the AquaNat’Our pool bistro?

Yes. The AquaNat’Our pool bistro hosts children’s birthday parties and provides a special birthday menu; contact AquaNat’Our in advance to make arrangements.

Which swimming pools and water features are available at AquaNat’Our, and what are their temperatures?

AquaNat’Our offers a 12.5 × 25 m lap pool at 28 °C with an adjustable floor, an 8 × 12.5 m teaching pool at 33 °C, a 16 °C cold-water pool, and a 36 °C warm pool equipped with bubble loungers, massage jets and neck showers.

Does AquaNat’Our have diving facilities, and what heights are available?

Yes. The sports pool includes a 1 m springboard and a 3 m diving platform for guests who enjoy jumping and diving.

What are the opening hours of the AquaNat’Our pool bistro and sauna bar?

Both the pool bistro and the sauna bar are open Tuesday–Sunday from 10:00 to 20:00 and are closed on Mondays.

When is Restaurant-Pizzeria Montallegro at AquaNat’Our open for lunch and dinner?

Restaurant-Pizzeria Montallegro serves lunch from 12:00 to 14:30 and dinner from 17:30 to 21:00, Tuesday to Sunday. It is closed on Mondays.

Which land-based fitness classes can I attend at AquaNat’Our?

AquaNat’Our schedules several studio classes, including Pilates, Backfit, Forever Fit and Yoga, all bookable in 10-session passes or as individual sessions.

How are the swimming pools at AquaNat’Our heated in an environmentally friendly way?

The pool and utility water are heated with biogas produced on-site from organic waste supplied by local farmers, minimising fossil-fuel use.

Which membership durations are offered for AquaNat’Our fitness subscriptions?

AquaNat’Our fitness subscriptions can be taken out for 3-month, 6-month, 12-month, or 24-month periods.

Does AquaNat’Our grant discounts on memberships or admission for students, partners, or guests with disabilities, and does a carer enter free of charge?

Yes. AquaNat’Our offers several concession rates:
• Students benefit from reduced prices on memberships and admissions (ask reception for current rates).
• Partners who join together can receive a combined discount on memberships.
• Guests presenting an A or B disability card receive a 20 % reduction on the standard admission price. If the guest holds a C disability card or pink card indicating that constant assistance is required, one accompanying person is admitted free of charge.

Can I add sauna access or light-therapy sessions to my AquaNat’Our fitness membership?

Yes. Both sauna access and a light-therapy option (up to two sessions per week) can be added to a fitness membership as optional upgrades.

Does AquaNat’Our sell multi-session passes for the sauna, and what are the prices?

Yes. AquaNat’Our offers 10-session sauna passes: €211.50 for visits limited to 3 hours and €249.00 for full-day visits.

Can I rent towels or bathrobes at AquaNat’Our, and how much do they cost?

Yes. A towel costs €5, a bathrobe €7, and a blanket €5. Combination packages are available: towel + bathrobe for €10 or towel + bathrobe + blanket for €15.

Do guests receive free admission on their birthday at AquaNat’Our, and for which areas?

Yes. Upon presenting a valid ID at reception on the day of their birthday, guests enjoy:
• 3 hours of free SAUNA admission – this ticket automatically includes access to all swimming and leisure pools.
• Alternatively, if you prefer to visit only the pools, you may choose 2 hours of free admission to the swimming and leisure pool instead.

Does AquaNat’Our offer prenatal gymnastics classes for expectant mothers?

Yes. AquaNat’Our schedules a Prenatal Gymnastics course that uses gentle exercises to relax the body and strengthen the bond with your baby. Expectant mothers can book the class online via the Course Overview or at reception.

Which adult aqua-fitness classes can I join at AquaNat’Our?

Adult guests can book Aquajogging (deep-water running with a buoyancy belt) and Hydropower (intensive, full-body workouts that burn fat, build muscle and improve endurance). Both classes can be reserved individually or with a 10-class pass through the online Course Overview.

What sustainability measures has AquaNat’Our implemented beyond biogas heating?

AquaNat’Our recycles up to 80 % of its pool water with a modern Bremag system, replaces chlorine granules with salt tablets, uses eco-friendly cleaning agents and paper products, and minimises waste by employing microfiber towels and cooperating with local recycling partners.

What features does the AquaNat’Our app provide for members?

The AquaNat’Our app lets members manage personal data and goals, track training progress, view current offers, join challenges, book courses and check class schedules directly from their smartphone.

How can I book a course or obtain more information about classes at AquaNat’Our?

Courses can be booked quickly online via the Course Overview and Registration pages, or by contacting AquaNat’Our on +352 245 199 00 or info@aquanatour.lu.

What values and prices do the AquaNat’Our VIP cards offer?

VIP cards are available in four tiers: Bronze (€100 load, €105 value), Silver (€200 load, €220 value), Gold (€300 load, €345 value) and Platinum (€500 load, €600 value). VIP cards cannot be used to pay for pool, sauna or fitness subscriptions.

Does an AquaNat’Our Aktiv fitness membership include free access to the swimming pool?

Yes. Aktiv members enjoy unlimited, complimentary use of the AquaNat’Our swimming and leisure pool as part of their fitness subscription.

When is the Swimming for Toddlers Course I (20 months–3 years) held at AquaNat’Our?

Course I sessions run on Wednesdays from 16:45 – 17:15 and on Saturdays from 09:05 – 09:35 and 12:00 – 12:30. A parent accompanies the child during each class.

Where is AquaNat’Our located, and how can I contact them?

AquaNat’Our is situated at 1A, Parc, 9836 Hosingen, Luxembourg. For enquiries, call +352 245 199 00 or email info@aquanatour.lu.

Is AquaNat’Our liable for lost or damaged personal belongings?

According to the house and pool rules, guests use the facilities at their own risk. Management is generally not liable for damage, loss, or destruction of personal items except in cases of gross negligence or injury to life, body, or health.

Where can I find the current sauna infusion schedule at AquaNat’Our?

The latest infusion times are published online on the AquaNat’Our website under the ‘Sauna Infusion Schedule’ section.

What can I buy in the AquaNat’Our swimwear shop?

The shop stocks flotation aids, water toys, swim diapers, wellness items like bath salts and scrubs, plus various comfort products and gifts. The range is updated regularly.

What are the main benefits of light-therapy sessions at AquaNat’Our?

Light therapy delivers a natural-looking tan with minimal UV exposure while stimulating collagen, elastin, and hyaluronic acid production to smooth wrinkles, refine pores, and improve overall skin texture for all skin types.

On which dates will AquaNat’Our be closed in 2026 due to public holidays or maintenance?

AquaNat’Our is closed on 23 June 2026 (National Holiday), from 31 August to 13 September 2026 (annual maintenance), and on 1 November 2026 (All Saints’ Day). It also closes for Christmas Eve and Christmas Day on 24–25 December 2026, and on New Year’s Eve from 16:00; it reopens on 2 January 2027.

Does AquaNat’Our offer postnatal gymnastics classes for new mothers?

Yes. AquaNat’Our lists a Postnatal Gymnastics programme available as a 10-class package. You can book the course online or directly at the reception desk.

Is there a dedicated weight-loss programme at AquaNat’Our, and what is it called?

Yes. AquaNat’Our offers the Myline® weight-loss programme, which applies modern nutritional and behavioural science to help participants establish sustainable, healthy habits without strict dieting.

What does the Jentschura® alkaline programme at AquaNat’Our involve?

The Jentschura® alkaline programme lets guests book a professional acid-base check and access a curated range of Jentschura® products designed to restore a healthy acid-base balance.

Where on the campsite are the seasonal pitches located?

Seasonal pitches are situated on several plots between pitch numbers 96 and 234, as shown on the campsite map.

What benefits does the Ayurvedic Baby Massage course at AquaNat’Our offer?

The class activates all of a baby’s senses, reduces crying and restlessness, strengthens muscles and motor skills, supports immune and digestive functions, and can improve sleep patterns while deepening the parent–child bond.

Which multi-class cards are available for studio, aqua, and gymnastics sessions at AquaNat’Our?

AquaNat’Our sells a 10-class card for Fitness and Aquagym courses, a separate 10-class card for 90-minute Yoga sessions, a 10-class Postnatal Gymnastics card, and a 5-class Prenatal Gymnastics card. Credits can be used to book the corresponding classes online or at reception until all sessions have been taken.

Are bed linens and towels included in Safari Tent rentals, or can they be hired on-site?

Bed linen is not included and must be hired for Safari tents and log cabins; the fee is charged once per person for the entire stay.

Does the on-site bistro offer vegetarian or vegan dishes, and can it accommodate special dietary requirements (e.g., gluten-free meals)?

The bistro offers a variety of vegetarian dishes. Dedicated vegan dishes are not currently available; vegan salads may appear at the salad bar occasionally, but their availability cannot be guaranteed.

Is the tap water on the campsite safe for drinking, or should guests bring bottled water?

The campsite’s tap water is safe to drink, so bringing bottled water is unnecessary.

Can I freeze ice packs or store food in the communal freezer at Camping Kautenbach, and how secure is it?

Guests may freeze ice packs or store items in the communal freezer located in the kitchen of the main building. The facility is available to all guests; however, the campsite cannot guarantee the security or condition of anything stored inside, so items are left at your own risk.

Is it possible to purchase or exchange camping gas cylinders (propane/butane) directly at the campsite?

Single-use gas cartridges can be purchased directly on site. The campsite also sells and exchanges Campingaz cylinders in sizes 901, 904, and 907.

Does AquaNat’Our organise special activity programmes for children on Saturdays and during school holidays?

Yes. Every Saturday and throughout school holidays, AquaNat’Our runs a varied programme of water-based activities to keep children entertained in the pool area.

What personalised training support and other core benefits do I receive with an AquaNat’Our fitness membership?

A fitness membership at AquaNat’Our gives you access to a state-of-the-art training environment together with individualised support: qualified trainers create a personal training plan for you, provide continuous guidance during your workouts, and carry out regular fitness analyses so your programme can be adjusted as you progress. Additional membership advantages are included as well.

Which sauna facilities are available at AquaNat’Our—indoors and outdoors—and what are their temperatures and key features?

AquaNat’Our’s sauna area includes:
• Sanarium bio-sauna (60 °C, 45 % humidity) with colour-light therapy and relaxing music
• Finnish sauna (90 °C) with regular aromatic infusions
• Steam bath offering high humidity enhanced with essential oils

In the outdoor sauna garden you will also find:
• Log-cabin sauna heated to about 85 °C
• Lake sauna reaching roughly 95 °C

These varied facilities allow you to choose the heat and atmosphere that suit you best.

Are smartphones or cameras permitted in the AquaNat’Our sauna area?

No. Smartphones are prohibited in the sauna; only tablets for reading are allowed, in accordance with the house rules.

May children enter the sauna at AquaNat’Our without an accompanying adult?

No. Children under 17 are allowed in the sauna only when accompanied by an adult, as specified in the house rules.

Can children under nine use the ‘Red Slide’ water slide at AquaNat’Our on their own?

Children aged three and above may use the slide, but anyone under nine must be supervised by an adult at both the top and bottom of the slide.

Are lockers provided at AquaNat’Our for securing personal belongings, and is there a fee to use them?

AquaNat’Our provides lockers for guests to secure their personal belongings. Use of the lockers is included with the admission wristband, so no additional fee applies.

Are lifeguards permanently on duty at the AquaNat’Our swimming pools, and during which hours are they present?

Lifeguards are always on duty during all public opening hours of the swimming pools. They remain present whenever the facility is open to ensure guest safety.

Are there designated quiet sessions or textile-free hours in the AquaNat’Our sauna area, or is the dress code the same at all times?

AquaNat’Our’s sauna area is clothing-optional at all times. Guests must stay covered until they enter the sauna cabin itself. Multiple relaxation zones are available within the sauna area.

Does AquaNat’Our offer family or group discounts on swimming-pool admission?

AquaNat’Our does not provide a family discount. Groups of 15 or more receive discounted rates: €4.50 per child (ages 6–16) and €7.20 per adult for two hours, or €7.20 per child and €11.20 per adult for four hours.

Is on-site parking at AquaNat’Our free of charge, and are there sufficient spaces during peak periods?

On-site parking at AquaNat’Our is free of charge. Adequate spaces are available even during peak periods.

Can guests reserve places in advance for special sauna infusions at AquaNat’Our, or is participation on a first-come, first-served basis?

Guests may book special offers and courses online to secure their place. Participation is therefore not limited to a strict first-come, first-served basis.

How do I become a member of the AquaNat’Our Aktiv fitness centre?

First, book an on-site initial consultation where staff discuss your fitness goals, explain membership options, and show you the facilities. If you join, trainers assess your current fitness level, create a personal training plan, and set your goals before activating the membership.

Why are warm foot baths recommended before and after a sauna session at AquaNat’Our?

A warm foot bath stimulates circulation and prepares the body for sweating before the sauna; after the session, it helps the body cool down gradually by improving blood flow, bringing you back to a normal temperature more comfortably.

Is there secure, covered bicycle storage available on the campsite, and is it free of charge?

Guests may secure their bicycles at their own pitch. Bike racks are also provided at key locations such as the restaurant, shop, and toilet blocks.

Does the campsite offer any organised activities or entertainment for adults during peak season (e.g., guided hikes, themed evenings)?

The on-site bistro occasionally organises themed evenings, and a variety of food trucks visit the campsite. Guests can also collect a written guide at reception to explore the area independently.

Are portable hot tubs or inflatable pools permitted on campsite pitches, and are there safety or water-use guidelines?

Portable hot tubs and inflatable swimming pools are not permitted on campsite pitches. Guests may instead enjoy a swim in the River Clerve, which flows directly through the campsite.

Are shaded or tree-covered pitches available, and can guests request a shaded spot during reservation?

A limited number of pitches lie beneath or near trees and can offer additional shade. However, because shading varies with the time of day, the campsite cannot guarantee a shaded pitch when you book.

What are the standard admission prices for the AquaNat’Our swimming and leisure pool for adults and children, and what durations (e.g., 2-hour, 4-hour, full-day) are available?

AquaNat’Our offers 2-hour, 4-hour, and full-day admissions. Children aged 6–16 pay €5.50, €8.20, and €11.20 respectively, while adults pay €8.00, €12.20, and €14.50. Children aged 0–5 enter free of charge (maximum two children per accompanying adult).

Is there an ATM or cash-withdrawal machine on the campsite or within walking distance, or should guests bring sufficient cash?

There is no ATM on the campsite or in the village, so guests who need cash should arrive with sufficient funds. Card payments are accepted at the campsite.

How many people can the wooden Pods accommodate, and what amenities do they include?

Camping Kautenbach offers two sizes of wooden Pod. The original Pod sleeps a maximum of two people, while a larger version accommodates up to four guests. Both Pod types feature beds, electricity, heating, complimentary Wi-Fi from 08:00 to 20:00, and a covered terrace furnished with a wooden table and benches. Their minimal, cosy furnishings allow you to travel light while enjoying a comfortable base for exploring the area. Check-in for wooden Pods is possible between 14:30 and 20:00.

Does AquaNat’Our offer Prenatal Water Gymnastics classes for expectant mothers, and what do they cost?

Yes. AquaNat’Our runs a Prenatal Water Gymnastics course in which pregnant women exercise gently in warm water to relieve strain, stabilise circulation, improve mobility, and strengthen the arms, back, abdominal muscles, and pelvic floor. A package comprises five sessions and costs €92. You can book the class online via the Course Overview page or directly at reception.

Can guests have letters or parcels delivered to Camping Kautenbach, and where should they be collected?

Camping Kautenbach cannot receive mail on behalf of guests; there is no delivery station in Kautenbach for letters or parcels.

Is there an indoor communal kitchen or covered cooking area that tent campers can use during bad weather?

Yes. An indoor kitchen is located in the main building and is available for guest use, providing a sheltered cooking option during bad weather.

Does Camping Kautenbach provide off-season caravan or trailer storage between November and February, and what are the fees?

Camping Kautenbach does not provide caravan or trailer storage between November and February; consequently, no storage fees apply.

Can I set up an awning, gazebo, or second tent on my standard or riverside pitch at Camping Kautenbach, and what additional fees apply?

Yes. Any awning, gazebo, large tent or second small tent (bijzettent) must fit entirely within the boundaries of your reserved pitch. When you add a second small tent, a supplemental fee of €4 per night applies; the charge is shown during the online booking process. Similar fees may be charged if an additional structure effectively counts as a separate tent.

Is smoking permitted inside the rental accommodations or communal buildings at Camping Kautenbach, and are there designated smoking areas on the grounds?

Smoking is not permitted inside any rental accommodation or other enclosed buildings. The campsite does not offer designated outdoor smoking areas; guests who choose to smoke are asked to do so considerately, particularly near public facilities.

What arrangements are available for guests who arrive after reception closes at 20:00 (e.g., late-arrival parking, self-check-in, or key collection)?

No predefined late-arrival facilities are available after 20:00. Guests who anticipate arriving later should telephone the reception in advance so that an appropriate solution can be arranged.

Are family changing rooms or baby-changing facilities available inside the AquaNat’Our swimming-pool complex?

AquaNat’Our offers family changing cabins along with a separate room equipped with a changing table, playpen, and baby shower. These facilities provide parents with convenient, child-friendly spaces for changing and bathing their infants.

Does Camping Kautenbach offer babysitting or organised childcare services on site or through a local partner?

Camping Kautenbach does not provide babysitting or organised childcare services on-site. Such services are also not available through any local partners in town.

Can guests rent baby cots or high chairs for the different rental accommodations at Camping Kautenbach, and what are the fees?

Baby cots can be hired for Safari tents and log cabins at the following rates: €7.50 for one night, €12.50 for three nights, €15.00 for four nights, and €22.50 for seven nights. High chairs are not available for rental in any accommodation. Baby cots and high chairs are not offered for the wooden Pods.

Is a final cleaning charge applied to rental accommodations at Camping Kautenbach, and if so, what is the amount?

No final cleaning fee is charged. Cleaning for normal wear and tear is already included in the rental price.

How does the wristband payment system at AquaNat’Our work, and what is the charge if I lose my band?

When you enter AquaNat’Our you receive a badge wristband pre-loaded with €80 credit for adults and €20 for children (6–16). You can use this cashless band to pay for food, drinks, or rentals inside the complex and settle the balance at the exit desk before leaving. If the band is lost, a replacement fee plus €10 is charged.

When must guests vacate the swimming and sauna areas before closing time at AquaNat’Our?

Both the swimming pools and sauna areas must be cleared 20 minutes before the official closing time each day.

At what time do AquaNat’Our entrances stop admitting new guests before closing?

Entry gates close 60 minutes prior to the facility’s stated closing time, so no new guests are admitted during the final hour.

Are AquaNat’Our tickets refundable if I leave early or if parts of the facility are closed for operational reasons?

No. According to the house and pool rules, all tickets are non-refundable, and management may close areas of the facility for technical or operational reasons without offering any refund or compensation.

Are glass or other breakable containers allowed inside AquaNat’Our?

No. The AquaNat’Our house and pool rules prohibit the use of breakable containers such as glass bottles, jars, or plates anywhere inside the facility to prevent injuries.

Is smoking permitted inside AquaNat’Our, and where can smokers go?

Smoking is not allowed inside any area of AquaNat’Our. Guests who wish to smoke must use the designated outdoor ashtray zones provided on the premises.

May I bring my own food or coolers into AquaNat’Our?

Food and drinks may only be consumed in the clearly designated dining areas, and bringing coolers into the facility is not permitted under the house rules.

Can I wear street shoes in the pool, shower, or fitness areas at AquaNat’Our?

No. Guests must remove street shoes before entering the barefoot paths, showers, swimming pools, and fitness areas, as required by the facility’s hygiene rules.

Can guests rent camping furniture such as tables, chairs, or sun-loungers on-site, and what are the fees?

Camping furniture—including tables, chairs, and sun-loungers—is not available for rent on site, and therefore no rental fees apply.

Are there any age or supervision requirements for children swimming or playing in the River Clerve at the campsite?

The River Clerve is a public area. Parents must supervise and are fully responsible for their children while they swim or play in the river.

Is a security deposit required for the various rental accommodations at Camping Kautenbach, and how much is it?

Yes. A security deposit of €100 is payable on arrival for Log Cabin L, Safari Tent L and Safari Tent XL. No security deposit is required for guests staying in the wooden Pods.

Does Camping Kautenbach operate a shuttle or offer organised transport between the campsite and AquaNat’Our for guests without cars?

Camping Kautenbach does not operate a shuttle service or any organised transport between the campsite and AquaNat’Our. Guests without cars must arrange their own travel.

Is daytime visitor parking available for non-resident guests, and is there a fee or time limit?

Daytime visitors may park in front of the entrance. To maintain campground tranquility, visitor access is permitted only until approximately 8:00 p.m.

Can camper vans use the dedicated motorhome pitches at Camping Kautenbach?

Yes. The motorhome pitches are suitable for both self-contained motorhomes and smaller camper vans, provided the vehicle is single-axle, no longer than 8 m and does not exceed 4,000 kg.

What swimwear is allowed in the AquaNat’Our pools, and are swim caps or swim shoes required?

AquaNat’Our permits only standard swimwear; shorts may extend to knee length. Swim shoes are not allowed in the pools (except non-slip shoes used during specific fitness classes), and underwear may not be worn beneath swimwear. Burkinis designed for swimming are permitted provided the face remains uncovered. Swim caps are not mandatory.

Which safety rules apply to the diving boards at AquaNat’Our, and may I wear goggles while diving?

The springboard and 3 m platform may be used only when authorised by staff, with one person on the board at a time and diving undertaken at the user’s own risk. Pushing, throwing, or swimming under divers is prohibited, and goggles are not permitted while using the boards.

What are the replacement fees if I lose a rented bathrobe or sauna towel at AquaNat’Our?

If a rented item is lost, AquaNat’Our charges €40 for a bathrobe and €20 for a sauna towel, payable at reception.

Can I reserve a lounger in the AquaNat’Our sauna relaxation areas?

No. The sauna rules state that reserving loungers is not permitted; staff may remove any items left to hold a place.

Which body position is allowed on the Red Slide at AquaNat’Our?

According to the slide rules, guests must slide on their back without stopping or slowing down; other positions are not permitted.

Do I need to disinfect cardio equipment after using it in the AquaNat’Our fitness centre?

Yes. Fitness centre rules require all users to place a towel on the equipment and disinfect cardio machines after each use.

How can I submit a suggestion or complaint during my visit to AquaNat’Our?

If you have feedback, please speak to a staff member, who will address your concern immediately whenever possible. You may also submit written complaints or suggestions at the reception desk or address them in writing to management.

What should I do if I find or lose an item at AquaNat’Our, and what happens to belongings left behind after closing time?

Lost property must be handed directly to a staff member. AquaNat’Our stores found items in its lost-and-found office, where they are kept for up to three months in accordance with legal requirements. Any clothes or belongings still in lockers or left lying around 30 minutes after the facility closes are also collected by staff and treated as lost property. Please note that AquaNat’Our accepts no liability for valuables, including those kept in lockers.

How does AquaNat’Our protect the personal data I enter in online forms?

All sensitive information is encrypted with SSL (Secure Sockets Layer) technology while it is transmitted over the internet. AquaNat’Our follows widely accepted security standards to safeguard data during transfer and after receipt, although no online method can be guaranteed 100 % secure. For technical reliability and backup purposes, some data may be stored on servers located outside AquaNat’Our’s direct control.

May I use inflatable balls, water toys or swim rings in AquaNat’Our pools?

Water balls, soft balls, flotation devices and swim rings are permitted only in the children’s and shallow pools. They are not allowed in the deep swimming areas or in the diving zones.

Is AquaNat’Our fully accessible for wheelchair users, and can guests borrow a wheelchair on site?

Yes. AquaNat’Our holds the EureWelcome accessibility label and is entirely barrier-free: a pool lift is available, changing rooms, showers and toilets are wheelchair-accessible, and on-site wheelchairs can be borrowed free of charge during your visit.

Does AquaNat’Our offer a dedicated splash pool for young children, and what is its water temperature?

Yes. The children’s splash pool is kept at a warm 34 °C and features playful water attractions so toddlers can discover the water safely.

Is there a natural swimming pond at AquaNat’Our where guests can cool off, and how is the water maintained?

Yes. AquaNat’Our features a chemical-free natural bathing pond in the outdoor area. The self-cleaning filtration system keeps the water clear without using chemicals. Guests—particularly after a sauna session—are welcome to cool off in the pond; depending on the season, water temperatures can range from around 0 °C in winter to about 25 °C in summer.

Can guests pre-select or guarantee a specific pitch number or zone when booking, and is there an extra fee for this service?

Guests may reserve and guarantee a specific pitch number or zone when booking. This optional service costs €30.

Are there any quiet or adults-only zones on the campsite for guests seeking a more restful environment?

Camping Kautenbach is a family-friendly site and does not have adults-only zones. Guests may request a quiet pitch on arrival, but availability cannot be guaranteed. A strict curfew applies, and all visitors are expected to keep noise to a minimum.

Is there a published schedule of visiting food trucks, and how can guests find out which cuisines will be available during their stay?

The campsite does not issue a fixed schedule; instead, announcements about visiting food trucks and their cuisines are posted on the Facebook pages “Bistro Camping Kautenbach” and “Camping Kautenbach Ardennes Luxembourg.” The same updates are also available in the campsite’s mobile app.

Do camping, motorhome, or seasonal pitches have individual fresh-water hookups and grey-water drainage, or must all guests use the central service station?

No pitch categories provide private fresh-water hookups or grey-water drainage. Motorhome, caravan and seasonal pitch users must all refill fresh water and dispose of grey water at the shared service points provided on site.

Is there any indoor play area or covered children’s facility available for bad-weather days?

A small indoor play area is available in the bistro for guests. This provides a covered option for children on bad-weather days.

Does AquaNat’Our offer swimming-improvement courses for adults, and what do they cost?

Yes. Adults can book a 10-session Improvement Swimming Course for €159 plus pool admission or try a single 45-minute Improvement Swimming Test Course for €25 plus pool admission.

Does Camping Kautenbach charge a tourist tax, and if so, how much is it per person per night?

Camping Kautenbach does not charge a separate tourist tax; all costs are already included in the quoted price.

Does AquaNat’Our offer senior citizen discounts on swimming, sauna, or fitness admission prices?

AquaNat’Our does not offer senior citizen discounts on swimming, sauna, or fitness admissions.

Can visitors rent or purchase swimwear, towels, or goggles at AquaNat’Our if they forget their own items?

Visitors may purchase a few replacement items from the shop located at the entrance. Rental options are not specified.

What is the maximum number of pitches or people that can be included in a single group reservation, and are there any special conditions or approvals required?

For any large group reservation—whether it concerns multiple pitches or a high number of guests—please contact the campsite directly to confirm availability and secure any required approvals.

Do any camping pitches at Camping Kautenbach come with private sanitary facilities, or are all washrooms shared?

No camping pitches include private sanitary facilities. All guests use shared washrooms.

Is advance reservation required for AquaNat’Our pool entry during busy periods, and how does any time-slot or capacity management system work?

Advance reservations are not required. Guests pay for their chosen length of stay, and any additional time beyond that is charged at checkout, not exceeding the daily maximum rate.

Can I use an AquaNat’Our VIP card to pay for pool, sauna, or fitness subscriptions?

No. VIP cards may not be used to pay for any pool, sauna, or fitness subscription products; they are valid only for other on-site purchases.

Approximately how long does it take to drive from Camping Kautenbach to nearby towns such as Diekirch, Ettelbrück, Clervaux, and Luxembourg City?

Typical driving times are about 25 minutes to Diekirch, 35 minutes to Ettelbrück, 30 minutes to Clervaux, and 70 minutes to Luxembourg City.

When is the ‘Al Dikkrich’ festival held, and what makes it special?

‘Al Dikkrich’ runs for five days each year, starting on the second Friday of July. The popular event features concerts and a friendly atmosphere around Diekirch’s 5th-century Old Church and attracts thousands of visitors.

Are there any breed or size restrictions for dogs at Camping Kautenbach, or are all dogs welcome provided the standard leash rules are followed?

Camping Kautenbach imposes no breed or size restrictions on dogs. All well-behaved dogs are welcome, provided owners follow the campsite’s standard leash requirements.

Is electricity included in the nightly price for the dedicated motorhome pitches, or is it charged separately?

Electricity is already included in the price of both the centrally located and waterfront motorhome pitches, so no additional fee is applied for power use.

Who may be refused entry to AquaNat’Our under the house and pool rules, and do children under nine need adult supervision in the swimming areas?

Entry is denied to children under nine who are not accompanied by an adult, to anyone suffering from contagious or infectious diseases, open wounds or skin complaints that could contaminate the water, to persons under the influence of alcohol or drugs, and to individuals who have received a house ban from management. Children younger than nine must also be supervised by an adult guardian at all times while using the swimming areas.

Does AquaNat’Our offer prenatal massage services, and what benefits do they provide?

Yes. AquaNat’Our provides Prenatal (pregnancy) Massage sessions designed to ease water retention, relieve muscle tension, and promote relaxation and emotional balance during pregnancy. For bookings or further details, contact +352 245 199 00 or info@aquanatour.lu.

Do AquaNat’Our Aktiv members receive discounted rates for light-therapy sessions?

Yes. Aktiv fitness members benefit from special member prices on light-therapy treatments and can also book a Light Therapy add-on that allows up to two discounted sessions per week.

What food is served at the AquaNat’Our sauna bar, and who can use it?

The sauna bar is located inside the sauna area and is accessible exclusively to sauna guests. It offers snacks, fresh salads, Italian dishes and baguettes, and themed buffets are prepared during special sauna events.

Can I visit the AquaNat’Our pool bistro without paying for pool admission?

Yes. The pool bistro is accessible directly from the entrance area, so you can enjoy its food and drinks without purchasing a swimming-pool ticket.

Can Restaurant-Pizzeria Montallegro at AquaNat’Our be booked for private events, and whom should I contact?

Yes. Restaurant-Pizzeria Montallegro hosts private functions. To arrange a booking, please call +352 24 51 99 57.

Are lanes reserved for uninterrupted lap swimming at AquaNat’Our, and when are they unavailable?

Yes. Two lanes in the 25-metre pool are normally cordoned off for undisturbed lap swimming. These lanes are removed on Saturdays during the children’s water-animation sessions.

May I use a tablet or e-reader in the sauna relaxation areas at AquaNat’Our?

Yes. The house rules prohibit smartphones in the sauna, but explicitly allow tablets to be used for reading in the relaxation zones.

Can guests perform their own infusions in the saunas at AquaNat’Our?

No. According to the sauna rules, all infusions are carried out solely by AquaNat’Our’s trained staff; guests are not permitted to pour water or essences onto the stones themselves.

Are dogs allowed in the Safari tents at Camping Kautenbach, and what is the nightly pet fee?

Yes. You may bring up to two dogs into either Safari Tent L or Safari Tent XL for a fee of €4.50 per dog, per night.

How many people can stay on a Small camping pitch?

The Small camping pitch accommodates up to 3 persons. It is described as a smaller spot by the water, ideal for small tents.

How many bedrooms does Safari Tent XL have?

Safari Tent XL accommodates 6 persons and has 2 bedrooms. It is described as a fully equipped rental tent.

What types of cookies does the Camping Kautenbach website use?

The website describes four cookie categories: necessary, preferences, statistics, and marketing. Necessary cookies support basic functions such as page navigation and secure areas, while preference cookies remember settings such as language or region. Statistics cookies help analyze website use, and marketing cookies are used to display relevant ads.

Why does the Camping Kautenbach website use cookies?

The website states that cookies are used to personalize content and ads, provide social media features, and analyze website traffic. By accepting cookies, visitors agree to the cookie policy.

Does the Camping Kautenbach website share cookie-related information with partners?

Yes. The website states that it shares information about visitors’ site use with social media, advertising, and analytics partners. Those partners may combine this data with other information visitors have provided or that the partners have collected through their services.

Can visitors change their cookie consent on the website?

Yes. The website includes a “Change your consent” option for cookie settings.

Can I use a standard camping pitch with either a tent or a caravan?

Yes. The standard camping pitch is described as suitable for camping with a tent or caravan and accommodates up to 6 persons.

Is there a small pitch option for cyclists or motorcyclists with small tents?

Yes. The small camping pitch is described as suitable for small camping equipment and small tents, and the French site describes it as an option for hikers, motorcyclists, and cyclists. It accommodates up to 3 people.

Do I need to bring my own camping equipment for a camping stay?

Yes. The camping pitches are intended for guests who bring their own camping gear and want to stay on the family campsite in Luxembourg’s nature.

What is the main difference between a Camping pitch by the river and a Standard camping pitch?

A Camping pitch by the river is located directly beside the River Clerve, giving you immediate water views and extra amusement along the stream, while the Standard camping pitch is set slightly inland, surrounded by greenery. Both pitch types accommodate up to six people and accept tents or caravans.